Steven Brock
Denver,CO
Summary
Highly motivated and ambitious professional with a proven track record of success in various roles. Possessing exceptional communication and relationship-building skills, thrives in dynamic environments where collaboration and teamwork are paramount. Exceptional at driving results through effective problem-solving and strategic thinking. A professional who is dedicated to achieving excellence in all endeavors. With a passion for continuous learning and growth, eager to leverage skills and experience to make a significant impact in any challenging setting.
Overview
6
6
years of professional experience
Work History
Licenses Insurance Agent
Farmers Insurance Agency
Centennial, CO
02.2024 - Current
- Member of President's Council agency awarded to the top 1% of agencies
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Bartender
Texas Roadhouse
Pueblo, CO
05.2019 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Marketing Intern
Pro Masters Auto Hail Center
Pueblo, CO
06.2018 - 08.2018
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Collaborated with team members to help expand marketing channels.
- Assisted in planning and execution of successful product launch events.
Education
Undergraduate - Business Administration
West Texas A&M
Canyon, TXUndergraduate - Business Administration
Pueblo Community College
Skills
- Risk Assessment Knowledge
- Client Relationship Management
- Goal Oriented Approach
- Professional Networking
- Marketing techniques
- Sales strategy development
Timeline
Licenses Insurance Agent
Farmers Insurance Agency
02.2024 - Current
Bartender
Texas Roadhouse
05.2019 - 01.2024
Marketing Intern
Pro Masters Auto Hail Center
06.2018 - 08.2018
Undergraduate - Business Administration
West Texas A&M
Undergraduate - Business Administration
Pueblo Community College
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