Steve Solano
Denver
Summary
Results-driven Implementation Specialist with expertise in project management, risk mitigation, and client collaboration. Proven track record in achieving financial savings through effective project coordination and stakeholder engagement.
Overview
9
9
years of professional experience
Work History
Implementation Specialist II
Lumen
Denver, CO
11.2016 - 02.2026
- Ownership of the project management and coordination of multiple projects to achieve financial savings targets. Includes critical date tracking and management to ensure project milestones are met. Includes accurate forecasting of project completion. Includes identification of and ensuring actions are taken against project opportunity and risk. Proficiently utilize several complex systems in processing client orders
- Communicate and collaborate effectively with all project stakeholders to achieve desired project results. Includes the ability to lead effective meetings to drive consensus when needed with internal and external stakeholders.
- Effective and timely escalation of project issues to mitigate impact against expected business results.
- Clear administrative tracking of assigned projects to include current status, critical path due dates, forecasted completion dates, risk (resolution owner and due date), and associated dependencies.
Education
High School Diploma -
Adams City High School
Commerce City, COSkills
- Issue resolution
- Client training
- Telephone and email etiquette
- Business analysis
- Project management
- Client management
- Customer support
- Requirements gathering
Accomplishments
I have been part of a cost savings grooms team that has saved Millions of dollars for our company per year.
Timeline
Implementation Specialist II
Lumen
11.2016 - 02.2026
High School Diploma -
Adams City High School