Steve Ochoa
Glenwood Springs
Summary
Skilled in maintenance and repair with background in efficiently resolving issues ranging from minor repairs to complex system faults. Possess advanced knowledge of various tools, equipment, and techniques relevant to job success. Strengths include problem-solving, time management, and ability to work independently or as part of a team to meet operational goals. Contributed to enhancing facility safety and reducing downtime through proactive maintenance strategies and quick response to emergency repair needs.
Overview
7
7
years of professional experience
Work History
General Maintenance Technician
Iron Mountain Hotsprings
Glenwood Springs
05.2024 - 03.2025
- Replaced defective components in a timely manner.
- Performed daily inspections of tools and equipment to ensure proper operation.
- Troubleshot mechanical problems using specialized diagnostic tools.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Recorded type and cost of maintenance or repair work.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Removed debris from work areas to keep them clean and safe.
- Responded to emergency calls for repair services outside normal business hours.
- Diagnosed complex problems by analyzing data from control systems or sensors.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Performed routine maintenance by inspecting drives, motors or belts.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Provided technical support to staff members regarding maintenance issues.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Repaired machines, equipment or structures using tools or equipment.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Replaced light bulbs and ballasts in lighting fixtures throughout the facility.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Repaired plumbing fixtures such as sinks, toilets and faucets.
- Disassembled broken machines for repair or disposal.
- Operated hand and power tools to complete repairs.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Estimated costs to repair machinery, equipment or building structures.
- Conducted regular maintenance on HVAC systems, pumps, motors, piping, valves and other related systems.
- Installed drywall, flooring tiles, insulation and other building materials according to specifications.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Cafe Worker
Iron Mountain Hot Springs
Glenwood Springs
09.2021 - 04.2024
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Performed frequent checks to maintain consistently high quality of food preparation and service.
- Cleaned tables in the dining area before and after customer seating.
- Managed cash flow, overseeing daily receipts and bank deposits.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Ensured that all food items were prepared according to established recipes and standards.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
Ride Operator
Glenwood Caverns
Glenwood Springs
07.2021 - 09.2021
- Inspected equipment to detect wear and tear and noted parts needing immediate repair.
- Trained new ride operators on operational procedures and safety practices.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Communicated effectively with other departments regarding performance issues.
- Operated attraction equipment precisely to concur with operational procedures.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Tracked and reported ride operation data, including guest throughput and incident reports.
- Managed queues and flow of guests, maintaining order and efficiency.
- Gave cohesive directions to guests to easily find attractions, restaurants, and restrooms.
- Responded promptly to ride malfunctions, implementing emergency procedures when necessary.
Sandwich Artist
SUBWAY®Restaurants
Glenwood Springs
05.2018 - 07.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Yampah Mountain High School
Glenwood Springs, CO06-2022
Skills
- Plumbing repairs
- Vehicle maintenance
- Pest control management
- Tile and flooring
- Groundskeeping tasks
- Extensive knowledge regarding pumps and systems
- Power tool operation
- Equipment installation
- Heavy lifting
- HVAC maintenance
- Commercial construction experience
- Tool management
- Documentation
- Painting
- Parts replacement
- Building maintenance
- OSHA
- Codes compliance
- Water treatment
- Industrial equipment
- Boiler maintenance
- Snow clearing
- Service-oriented mindset
- Power tools proficiency
- Field maintenance
- System installations
- Mechanical expertise
- Drywall repair
Affiliations
- Snowboarding
- Carpentry
- Gardening
- Reading
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
General Maintenance Technician
Iron Mountain Hotsprings
05.2024 - 03.2025
Cafe Worker
Iron Mountain Hot Springs
09.2021 - 04.2024
Ride Operator
Glenwood Caverns
07.2021 - 09.2021
Sandwich Artist
SUBWAY®Restaurants
05.2018 - 07.2020
High School Diploma -
Yampah Mountain High School
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