Steve Gerschefske
Westminster
Summary
Cannabis professional with solid foundation in customer service and product expertise, prepared to contribute effectively in dynamic retail environment. Valued for ability to advise customers on product selection and ensure seamless purchasing experience. Known for strong teamwork and adaptability in fast-paced setting, bringing reliable product knowledge and interpersonal skills to team.
Overview
12
12
years of professional experience
Work History
Cashier
Bethel Foodliner/ Mainely Provisions
01.2018 - 05.2025
- Enthusiastic and customer-focused cashier with 30+ years of experience in retail
- Proven ability to provide exceptional service, accurately process transactions, and resolve customer issues efficiently
- Skilled in operating POS systems and managing cash flow effectively
- Adept at maintaining a clean and organized checkout area and assisting customers with their shopping needs
- Built relationships with customers to encourage repeat business.
Lead AM Line Cook
Sunday River
01.2014 - 01.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Assistant Manager
CN Brown
01.2013 - 01.2014
- Helped customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained inventory by checking merchandise to determine inventory levels; anticipating customer demand.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Trained store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
Education
High School Diploma - undefined
Zephyrhills High School
Zephyrhills, FLBachelor's degree - Culinary Management
Art Institute of Tampa
Tampa, FL01.2008
Skills
- Proficient in POS operations
- Dependable and ethical conduct
- Compassionate understanding
- Customer service expertise
- Professionalism and courtesy
- Conflict resolution
Timeline
Cashier
Bethel Foodliner/ Mainely Provisions
01.2018 - 05.2025
Lead AM Line Cook
Sunday River
01.2014 - 01.2018
Assistant Manager
CN Brown
01.2013 - 01.2014
High School Diploma - undefined
Zephyrhills High School
Bachelor's degree - Culinary Management
Art Institute of Tampa
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