Stephen Simon
Denver
Summary
Dedicated professional skilled in client advocacy, care coordination, and conflict resolution. Proven ability to develop personalized care plans and effectively document case assessments.
Overview
8
8
years of professional experience
Work History
Lead Night Auditor
The Golden Hotel
Golden
05.2018 - Current
- Audited and balanced cash and credit transactions daily, ensuring accurate financial records for seamless next-day operations.
- Ran end-of-day computer functions and closed out reports, submitting details to professionals for review.
- Trained new night auditors on procedures and systems, facilitating smooth onboarding and operational consistency.
- Collaborated with housekeeping to ensure timely room turnovers.
- Responded promptly to guest inquiries, ensuring all needs were met for a pleasant stay.
- Supervised night staff, enforcing hotel policies to maintain high standards of service and safety.
- Addressed guest inquiries and resolved issues effectively.
- Conducted security checks throughout the hotel property overnight.
Case Manager Specialist
Nostalgia Group
Denver
10.2024 - 01.2026
- Advocated for clients to secure necessary services and benefits, enhancing their access to essential care.
- Advocated for clients' rights in various care systems.
- Coordinated services between clients and community resources to ensure comprehensive support.
- Assessed client needs to create personalized care plans that address unique challenges.
- Monitored client progress through regular follow-up assessments.
- Documented case notes and maintained accurate client records.
Education
Some College (No Degree) - Outdoor Recreation
Western State
Gunnison, COSkills
- Case assessment
- Care coordination
- Care plan development
- Client advocacy
- Case documentation
- Software systems
- Team supervision
- Training facilitation
- Training and mentoring
- Conflict resolution
- Resource coordination
- Social work
Timeline
Case Manager Specialist
Nostalgia Group
10.2024 - 01.2026
Lead Night Auditor
The Golden Hotel
05.2018 - Current
Some College (No Degree) - Outdoor Recreation
Western State