Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Stephany Pena

Commerce City,CO

Summary

Dynamic leader with a proven track record in team management and operational efficiency within fast-paced, customer-centric environments. Expertise in coordinating tasks, streamlining processes, and fostering a collaborative team atmosphere to drive success. Committed to delivering high-quality patient care, with foundational knowledge of venipuncture techniques and infection control, as well as proficiency in specimen handling and labeling. Ready to leverage these skills in a new field to enhance patient experiences and contribute to overall clinic operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader/Cashier

QDOBA Mexican Grill
08.2023 - Current
  • Supervised daily operations to ensure efficient service and adherence to food safety standards.
  • Trained new team members on proper food handling procedures and customer service expectations.
  • Implemented inventory management practices, reducing waste and ensuring product availability.
  • Resolved customer complaints promptly, improving overall satisfaction and loyalty.
  • Conducted regular performance evaluations of team members to identify training needs and career development opportunities.
  • Streamlined workflow processes, enhancing operational efficiency and team collaboration during busy shifts.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.

Package Handler

OraLabs Inc
08.2022 - 11.2022
  • Operated conveyor systems to facilitate efficient package sorting and movement.
  • Ensured compliance with safety protocols during packaging operations.
  • Collaborated with team members to optimize workflow and enhance productivity.

Education

Phlebotomy - College

Concorde Career College
Aurora, CO
06.2025

High school diploma -

Victory Preparatory Academy
Commerce City, CO
05.2024

Skills

  • Supervising Experience
  • Team management
  • Communication skills
  • Phlebotomy - Phlebotomy experience (Less than 1 year)
  • Medical terminology
  • Cash register
  • Sales
  • Shift Management
  • Blood sampling
  • Warehouse experience
  • POS
  • Leadership
  • Retail sales
  • Customer service
  • Hospitality
  • Food safety
  • Heavy lifting
  • Basic life support
  • Organizational skills
  • Time management
  • CPR
  • Positive attitude

Accomplishments

  • Promoted to supervisor after only 10 months for exceptional performance at freshly 18 years old.

Certification

  • Certified Phlebotomy Technician June 2025 to Present
  • Driver's License
  • ServSafe
  • BLS Certification June 2025 to June 2026
  • Certified Phlebotomy Technologist (CPT - NPA)
  • PBT (ASCP)

Languages

Bilingual

Timeline

Shift Leader/Cashier

QDOBA Mexican Grill
08.2023 - Current

Package Handler

OraLabs Inc
08.2022 - 11.2022

Phlebotomy - College

Concorde Career College

High school diploma -

Victory Preparatory Academy

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Stephany Pena