Stephanie Vélez-mares
LAFAYETTE
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Knowledgeable Lead Teacher with strong leadership background, excellent program management expertise and devotion to meeting learning needs of each student. Well-organized in planning lessons and activities to diversify instruction and engage students. Analytical problem-solver successful in calmly approaching classroom or student personal problems to devise appropriate interventions and resolve concerns.
Overview
15
15
years of professional experience
Work History
Lead Teacher
Kiddie academy of erie
Erie
02.2023 - Current
- Developed engaging lesson plans tailored to diverse learning needs.
- Guided classroom activities to foster social and emotional skills.
- Collaborated with parents to support children's development and progress.
- Maintained a safe and inclusive learning environment for all students.
- Organized activities to promote physical, mental and social development of each child.
- Involved parents in student learning to increase family interaction and student support.
Assistant Teacher
My Second Home
LAFAYETTE
03.2019 - 04.2022
- Assisted lead teacher in developing lesson plans and classroom activities.
- Supported children's learning through individual and group instruction.
- Maintained a positive learning environment through effective classroom management.
Dining Room Server
Frasier Meadows Retirement Community
Boulder
05.2018 - 03.2019
- Provided excellent customer service to residents and their families during meals.
- Assisted in setting up dining areas for various events and meals.
- Collaborated with kitchen staff to ensure timely meal delivery to residents.
- Maintained cleanliness and organization of dining areas throughout service shifts.
- Handled resident requests and addressed concerns promptly and professionally.
- Educated residents about menu options and daily specials thoughtfully.
- Trained new servers on service standards and community policies effectively.
- Monitored resident dietary restrictions to accommodate individual needs during meals.
- Cleared tables, refilled beverages, and reset table settings for new guests.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, and removing debris after meals were served.
- Assisted with setting up dining room for special events.
Cashier
Goodtimes burgers
LAFAYETTE
09.2011 - 08.2014
- Processed customer transactions efficiently and accurately at a busy fast-food location.
- Provided excellent customer service, resolving inquiries and complaints promptly.
- Maintained cleanliness and organization in the front counter and dining areas.
- Operated cash register and handled cash, credit, and mobile payments securely.
- Assisted with inventory management by restocking supplies as needed during shifts.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Adhered to food safety regulations while handling food items for customers.
- Trained new cashiers on operational procedures and customer service standards effectively.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Centaurus Highschool
LAFAYETTE, COSkills
- Lesson planning
- Classroom management
- Child development
- Educational assessment
- Communication skills
- Conflict resolution
- Customer service
- Food safety
- Menu knowledge
- Table setup
- Order accuracy
- Team collaboration
- Time management
- Active listening
- Attention to detail
- Ordering procedures
- Food running
- Order management
- Food knowledge
- Adaptability in fast-paced environments
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Lead Teacher
Kiddie academy of erie
02.2023 - Current
Assistant Teacher
My Second Home
03.2019 - 04.2022
Dining Room Server
Frasier Meadows Retirement Community
05.2018 - 03.2019
Cashier
Goodtimes burgers
09.2011 - 08.2014
Centaurus Highschool