Stephanie Scharnhorst

Keeping track of and scheduling work on behalf of Xcel Energy, for the Wildfire Pole Replacement Program in Colorado.

I am required to review and get financial approvals from management in order to release work orders to contractors/vendors.

Allocating work orders to vendors based on abilities to complete work in a timely maner.

Updating schedules to reflect progression of completed work, vendor notes, report any problems with work completion.

I am the main point of contact for my builders/vendors on the New Business Team. I handle all the upfront
processes and gather all documents needed to get the design process started with designers.
• Compile information from Site Plans and their applications to pass on to the designer.
• Send emails requesting information, as well as confirming all info on projects from the customer.
• Request information, and or documents on behalf of the designer.
• I put together Fielding Requests and create packets Exploratory Opens on transformers.
• Check for payment status' in CRS and complete billing reversals.
• Check sites for Historical Boulevards and Parks and request Easement and Right of Way checks from
the local agents.
• I cancel unnecessary Service Notifications and Work Orders; I also create new ones as needed.
• Facilitate meetings between customers and our designers; via Teams or in person out i the field.
• Facilitate Pre-Construction meetings out in the field to determine feasibility of design with the
designer, customer, project manager and all involved parties.
• Keep very detail oriented notes in Quickbase.

I am the first point of contact for the AT&T & Verizon vendors on the 5G team. I handle all the upfront processes and gather all documents to show the best power options and routes.
•Compile information from Site Plans and Surveys as well as their applications
•Send confirmation emails and Preliminary Sketches for sites
•Complete load calculations and assist in designer assignment of work
•I put together Fielding Requests and create packets Exploratory Opens on transformers
•Check for payment status' in CRS and complete billing reversals
•Check sites for Historical Boulevards and Parks and request Easement and Right of Way checks fromthe local agents
•I cancel unnecessary Service Notifications and Work Orders; I also create new ones as needed

I was a designer on the Mountain Team, which I believe is one of the most strict in standards and guidelines with some of the most demanding customers. I enjoyed interacting with my coworkers as they helped guide me through the process of designing utilities for that region. I also enjoyed the daily customer interaction and challenging design work that went into many of the projects on tight deadlines, due to moratorium. I feel that working with the customers of the mountains helped my customer service through patience and understanding. This also gave me the opportunity to learn new software and manage projects in an efficient manner. Gaining a better understanding of what the customer needs in the project, as well as their frustrations definitely helped me grow in my communication with customers and has made me a well-rounded employee at Q3.

I started with Q3/PSC in this position helping to input jobs and data into QuickBase. I also handled all scheduling and SAP data entry for Non-Grat work. I created work order packets for Advocates and Designers and sent them to Construction as part of the workflow and assisted in work assignment for each team; which entailed looking into every Utility Designers workload and determining whom could take work, as well as determine whom would take designs such as simple services vs distribution designs.