Stephanie Pershing
Colorado Springs,CO
Overview
32
32
years of professional experience
Work History
Resident Care Associate Assisted and Memory Care
Brookdale Assisted Living
01.2017 - 10.2024
- Answered call lights and supported residents.
- Served meals in dining room or delivered to room.
- Remained alert to problems or health issues of residents and competently responded.
- Observed resident behavior closely, identifying any changes or concerns that warranted further assessment or intervention from medical professionals.
- Washed and delivered laundry to residents.
- Provided compassionate assistance with daily living tasks such as bathing, dressing, grooming, and mobility support.
- Ensured confidentiality of personal information pertaining to each resident while diligently adhering to HIPAA regulations.
- Streamlined daily routines for residents through efficient scheduling and time-management practices.
- Partnered with other staff members for seamless shift transitions, guaranteeing consistent quality of care for all residents at all times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Customer Service Assistant
Elliot-Barry Company
01.1993 - 03.2020
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment.
- Head of the Marketing Department. Coordinated catalog distribution to new and existing customers.
- Assembled products according to changing daily work orders and specific customer needs.
- Worked with raw materials to develop complete and commercially viable products.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
Education
High School Diploma -
Manitou Springs High School
Manitou Springs, CO06-1985
Skills
- Coordinated Movie Night with the residents respecting their choices
- One on one time with residents exploring their interests
- Worked in Assisted Living and also in Memory Care
- Assisted residents but still encouraged independence
- Answered customer service calls effectively
- Met deadlines successfully
Timeline
Resident Care Associate Assisted and Memory Care
Brookdale Assisted Living
01.2017 - 10.2024
Customer Service Assistant
Elliot-Barry Company
01.1993 - 03.2020
High School Diploma -
Manitou Springs High School