Stephanie O'Dorisio
Commerce City
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Patient Access Team Lead
Intermountain Healthcare
06.2001 - Current
- Follow HIPAA protocols to safeguard confidentiality of patient records.
- Verify patient insurance eligibility and enter patient information into system.
- Educate patient on forms for Medicare regulations when obtaining signatures
- Process payments using cash and credit cards, maintaining accurate records of transactions.
- Complete daily deposit for emergency department collections
- Maintain department work queues for proper billing of claims
- Respond to staff/patient concerns and inquiries,professionally and efficiently
- Find shift coverage for call ins/open shifts to ensure adequate staffing
- Conduct registration audits for caregivers accuracy to ensure accurate and quality registration
- Train patient access new hires
Patient Access Registrar
Childrens Hospital Colorado
01.2014 - 12.2024
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Education
Certificate of Technical Studies - Medical Assisting
Pima Medical Institute
Westminster10-1995
Skills
- Strong leadership
- Customer service
- Problem-solving
- Team leadership
- Team collaboration
- Conflict resolution
- Multitasking and organization
Timeline
Patient Access Registrar
Childrens Hospital Colorado
01.2014 - 12.2024
Patient Access Team Lead
Intermountain Healthcare
06.2001 - Current
Certificate of Technical Studies - Medical Assisting
Pima Medical Institute
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