Stephanie Koesters
Glenwood Springs
Summary
Detail-oriented associate with strong problem-solving skills and a commitment to safety compliance. Expertise in enhancing store presentation and ensuring efficient inventory management, ready to support dynamic retail environments. Proactive individual with strong problem-solving skills and a focus on time management. Experienced in organizing merchandise and maintaining inventory accuracy to drive store success and improve customer experiences.
Overview
6
6
years of professional experience
Work History
Merchandise Service Associate
Lowe's
Glenwood Springs
03.2026 - Current
- Organized merchandise displays to enhance store presentation.
- Assisted customers with product selection and inquiries.
- Restocked shelves and maintained inventory accuracy daily.
- Maintained cleanliness in sales floor and stock areas consistently.
- Completed assigned tasks within established time frames.
- Participated in team meetings to discuss goals and objectives.
- Greeted customers and assessed their needs.
- Maintained cleanliness of work areas throughout the day.
Receiving /Merchandise Stocker
Lowe's
Glenwood Springs
11.2025 - 03.2026
- Stocked merchandise on shelves to maintain organization and product accessibility.
- Assisted customers in locating products and answering inquiries about inventory.
- Collaborated with team members to restock items during peak hours efficiently.
- Monitored inventory levels and reported low stock items to management promptly.
- Operated hand trucks and pallet jacks to move heavy merchandise safely.
- Maintained cleanliness of stock areas to ensure a safe working environment.
- Followed safety protocols while handling tools and equipment during stocking tasks.
- Conducted regular cycle counts to verify accuracy of inventory records.
- Adhered to workplace safety regulations when handling heavy objects or operating machinery.
- Received and unloaded shipments of merchandise from vendors.
Lumber Yard Associate
Lowe's
Glenwood Springs
08.2025 - 11.2025
- Assisted customers in selecting lumber and building materials.
- Operated forklifts to move inventory within the lumber yard.
- Maintained cleanliness and organization of work areas and storage spaces.
- Stocked shelves and ensured proper labeling of products in the yard.
- Loaded and unloaded delivery trucks with lumber products safely.
- Loaded and unloaded materials like drywall, shingles, and plywood for customers.
- Maneuvered heavy loads around lumber yard and job sites with materials handling equipment and forklifts.
- Handled customer purchases, processed paperwork, collected payments and organized deliveries.
Remodel Crew Manager
Walmart
Craig
05.2025 - 08.2025
- Supervised daily operations to ensure efficient crew performance.
- Trained team members on safety protocols and operational procedures.
- Assisted in inventory management and stock replenishment processes.
- Supervised and trained crew members on safety protocols, customer service standards, and job duties.
- Conducted regular training sessions to enhance team skills and knowledge.
- Planned out daily tasks and coordinated schedules to handle forecasted demand.
- Conducted regular performance reviews with crew members to provide feedback on their performance.
- Trained new employees to perform duties.
CAP 2 Team Member
Walmart
Glenwood Springs
01.2024 - 05.2025
- Managed inventory and restocked shelves to maintain product availability.
- Operated equipment safely to handle and transport merchandise efficiently.
- Assisted customers by answering inquiries and providing product information.
- Adhered to safety protocols while performing daily tasks in the warehouse environment.
- Organized merchandise on sales floor based on company guidelines and standards.
- Trained new team members on operational procedures and best practices.
- Helped customers on floor with locating, reaching, and selecting merchandise.
- Arranged supplies, merchandised products, and removed damaged items from assigned areas.
- Assisted in the development of CAP 2 policies and procedures.
Assistant Store Manager
Big 5 Sporting Goods
Glenwood Springs
09.2023 - 01.2024
- Trained new employees on customer service and sales techniques.
- Assisted in managing daily store operations and staff scheduling.
- Implemented visual merchandising standards to enhance product display.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Overnight Shift Manager
Walmart
Glenwood Springs
09.2021 - 08.2023
- Supervised overnight operations to ensure smooth workflow and customer satisfaction.
- Trained new employees on company policies and safety procedures effectively.
- Monitored inventory levels and coordinated restocking of products as needed.
- Maintained cleanliness and organization within the store during overnight shifts.
- Conducted regular inventory checks to maintain accurate stock levels.
- Conducted daily safety inspections of the store, equipment, and personnel.
- Resolved conflicts between employees in a professional manner while upholding company policy.
- Consistently communicated with other managers regarding store operations issues.
- Ensured that all merchandise was stocked, rotated, and properly labeled according to company standards.
Online Personal Shopper Manager
Walmart
Glenwood Springs
10.2020 - 09.2021
- Curated personalized shopping experiences based on customer preferences and feedback.
- Assisted customers with product selections and order placements through online platforms.
- Collaborated with team members to streamline the online shopping process for efficiency.
- Resolved customer inquiries regarding orders, returns, and product information promptly.
- Trained new staff on best practices for online personal shopping services at Walmart.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and provided excellent customer service.
Education
High School Diploma -
Glenwood Springs High School
Glenwood Springs, CO06-2018
Some College (No Degree) - Photography
Colorado Mountain College
Glenwood Springs, COSkills
- Visual merchandising
- Merchandise presentation
- Inventory management
- Retail standards
- Customer service
- Time management
- Problem solving
- Team collaboration
Timeline
Merchandise Service Associate
Lowe's
03.2026 - Current
Receiving /Merchandise Stocker
Lowe's
11.2025 - 03.2026
Lumber Yard Associate
Lowe's
08.2025 - 11.2025
Remodel Crew Manager
Walmart
05.2025 - 08.2025
CAP 2 Team Member
Walmart
01.2024 - 05.2025
Assistant Store Manager
Big 5 Sporting Goods
09.2023 - 01.2024
Overnight Shift Manager
Walmart
09.2021 - 08.2023
Online Personal Shopper Manager
Walmart
10.2020 - 09.2021
High School Diploma -
Glenwood Springs High School
Some College (No Degree) - Photography
Colorado Mountain College