Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Francia Yanez

Longmont

Summary

Dynamic banking professional with extensive experience at Firstbank Of Colorado, excelling in loan processing and customer service. Bilingual in Spanish, I effectively analyze financial data and foster client relationships, ensuring compliance and enhancing customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Consumer Loan Specialist

Firstbank Of Colorado
06.2025 - Current
  • Analyzed consumer financial data to evaluate loan applications and assess creditworthiness.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Facilitated communication between clients and underwriters to streamline loan processing.
  • Provided guidance on loan products, terms, and conditions to enhance customer understanding.

Lead Personal Banker

Firstbank Of Colorado
02.2019 - 06.2025
  • Assisted clients in identifying banking needs and recommending suitable financial products
  • Facilitated account opening processes and ensured compliance with regulatory requirements
  • Supported sales initiatives by promoting bank services and maintaining customer relationships
  • Processed transactions accurately while maintaining a high level of customer service

Crew Member

McDonald's
09.2014 - 09.2017
  • Operated kitchen equipment to prepare food items efficiently and consistently.
  • Maintained cleanliness and organization of workstations to ensure safety standards were met.
  • Assisted in training new crew members on procedures and customer service best practices.
  • Engaged with customers to provide exceptional service and resolve inquiries or complaints.

Education

High School Diploma -

Skyline High School
Longmont, CO

Bachelor of Arts - Accounting

Metropolitan State University of Denver
Denver, CO
05-2027

Associate of Arts - Business Administration

Front Range Community College
Westminster, CO
05-2024

Skills

  • Goal oriented
  • Banking
  • Documentation review
  • Loan processing
  • Customer service-focused
  • Cash handling
  • Bilingual in Spanish
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Consumer Loan Specialist

Firstbank Of Colorado
06.2025 - Current

Lead Personal Banker

Firstbank Of Colorado
02.2019 - 06.2025

Crew Member

McDonald's
09.2014 - 09.2017

High School Diploma -

Skyline High School

Bachelor of Arts - Accounting

Metropolitan State University of Denver

Associate of Arts - Business Administration

Front Range Community College
Stephanie Francia Yanez