Stephanie Ellis
Greeley
Summary
Self-motivated and detail-oriented professional with a strong work ethic. Proven ability to leverage skills and education to drive company objectives. Committed to delivering high-quality results and contributing to team success.
Overview
11
11
years of professional experience
Work History
Mental Health Billing Specialist
Hopeworks Counseling LLC
Littleton
09.2015 - 01.2017
- Assisted therapist specializing in crime victim counseling, enhancing service delivery. Generated and submitted invoices to jurisdictions or insurance providers, ensuring timely billing processes. Followed up on unpaid invoices to ensure timely payments and maintain cash flow. Balanced business accounts upon receipt of payments, maintaining accurate financial records.
- Processed billing inquiries and resolved discrepancies for client accounts.
- Managed insurance claims submissions and followed up for timely approvals.
- Maintained accurate records of patient billing and payment transactions.
Emergency Communications Specialist
City of Longmont
Longmont
08.2010 - 09.2015
- Worked in emergency communications center, answering emergency and non-emergency calls. Prioritized and dispatched first responders based on urgency of service requests. Collected geographical safety and incident details to support first responders while providing verbal medical assistance. Provided data requests to first responders, including clearances and case number assignments. Executed time stamping of case information for accurate record-keeping and efficient response. Utilized multitasking abilities in high-stress situations to maintain composure and accuracy. Ran data requests through NCCIC/CCIC to support operational needs for the city. Streamlined communication between first responders and dispatchers to enhance operational efficiency.
Supervisor
Kohl's
Westminster
01.2009 - 08.2010
- Promoted to supervisor within two months of hire. Trained and motivated associates, enhancing teamwork and collaboration. Organized merchandise to enhance visibility and attract customer attention. Adjusted operations based on sales data and customer service insights to meet customer needs.
- Trained and mentored team members on customer service best practices.
- Trained and mentored team members on customer service best practices.
Intern
Wilks Broadcasting
Denver
05.2009 - 08.2009
- Collaborated with morning show talent to improve show quality. with morning show talent at 92.5 The Wolf to refine show quality. Researched and curated show materials that resonated with audience interests. Selected contest winners using defined criteria to ensure fairness. Managed promotion paperwork to streamline marketing operations. Directed live show calls, focusing on audience engagement from targeted demographics. Created 28 show logs to analyze topic correlation with ratings performance.
Supervisor
Kohl's
Golden
11.2006 - 01.2009
- Elevated from associate to supervisor in three months through exceptional performance.
Conducted training sessions to motivate and develop associates effectively.
Organized merchandise strategically to drive sales engagement.
Modified approaches based on analysis of sales data and customer service experiences.
Policy Manager
Colorado Title
Denver
06.2006 - 11.2006
- Organized files efficiently to enhance accessibility and retrieval.
Managed phone communications to provide timely responses and support.
Type documents accurately to maintain professionalism and clarity.
Education
Certified Professional Biller -
AAPC
02-2026
Certified Professional Coder -
AAPC
11-2025
Bachelors - Communications
University of Colorado At Denver
Denver, CO12-2009
Public Relations Certificate -
University of Colorado At Denver
Denver, CO12-2009
High School -
Ralston Valley High School
Arvada, CO05-2005
Skills
- Medical billing
- Codify coding experience
- Fundamentals of Medicine
- Medical terminology knowledge
- Emergency protocol adherence
- Post Emergency Medical Dispatch Certified
- CPR Certified
- Concussion Training Certificate
- Mandatory Report Certificate
- Multitasking and organization
- Team leadership
- Problem-solving
- Customer relations
- Codify knowledge
Accomplishments
- Graduated from University of Colorado with College Honors 2009
- Head Room Parent, Chaperone, and Volunteer for Platte Valley Elementary 2021- Present
- Coaches Pre-K-3rd Grade Volleyball, Basketball and Soccer 2021- Present
Timeline
Mental Health Billing Specialist
Hopeworks Counseling LLC
09.2015 - 01.2017
Emergency Communications Specialist
City of Longmont
08.2010 - 09.2015
Intern
Wilks Broadcasting
05.2009 - 08.2009
Supervisor
Kohl's
01.2009 - 08.2010
Supervisor
Kohl's
11.2006 - 01.2009
Policy Manager
Colorado Title
06.2006 - 11.2006
Certified Professional Biller -
AAPC
Certified Professional Coder -
AAPC
Bachelors - Communications
University of Colorado At Denver
Public Relations Certificate -
University of Colorado At Denver
High School -
Ralston Valley High School