Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Stephanie Burnes

Aurora,CO

Summary

Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

Overview

17
17
years of professional experience

Work History

Store Manager

Joann
02.2015 - 06.2025
  • Promoted several times to higher volume levels through exceptional performance of key metrics.
  • Led team to exceed sales targets through effective inventory management and strategic merchandising.
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Streamlined operational processes, improving customer service response times and satisfaction ratings.
  • Analyzed sales data to optimize product placement and promotional strategies, driving increased foot traffic.
  • Enhanced visual merchandising standards to create engaging shopping experience for customers.
  • Led additional projects in various locations; grand openings, pilot programs, and operational enhancements.
  • Trained and mentored peer store managers both remotely and during multi-unit assignments.

Operations Team Leader

Joann
06.2013 - 01.2015
  • Fostered collaborative work environment by mentoring staff on best practices in retail operations.
  • Coordinated seasonal merchandise planning, ensuring timely availability of products aligned with customer demand.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Inventory Coordinator

Joann
06.2010 - 05.2013
  • Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
  • Implemented efficient tracking systems for incoming and outgoing merchandise to enhance accuracy.
  • Collaborated with cross-functional teams to streamline order fulfillment and improve service delivery.
  • Developed training materials for staff on inventory procedures, enhancing team knowledge and performance.

Team Member

Joann
06.2008 - 06.2010
  • Facilitated effective communication among team members to enhance workflow and collaboration.
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Maintained knowledge of product promotions, facilitating upselling and enhancing customer satisfaction.
  • Implemented visual merchandising strategies to enhance product presentation and drive sales.

Education

Certificate - Emergency Medical Technician

Community College of Aurora
Aurora, CO
11-2011

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring

Interests

  • I participate in a variety of outdoor recreational activities such as rafting, fly fishing, and camping
  • Experienced quilter and enjoy quilt design

Timeline

Store Manager

Joann
02.2015 - 06.2025

Operations Team Leader

Joann
06.2013 - 01.2015

Inventory Coordinator

Joann
06.2010 - 05.2013

Team Member

Joann
06.2008 - 06.2010

Certificate - Emergency Medical Technician

Community College of Aurora

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Stephanie Burnes