Stefanie Fite
Macy's
Windsor
18
years of professional experience
Results-oriented leader with extensive experience in retail operations. Skilled in team management, customer relations, and process improvement. Committed to delivering exceptional service and driving positive outcomes in fast-paced environments.
Work History
Captain, At Your Service
3 Years 10 Months- Ensure high-level of customer service through problem solving and customer-focused relations.
- Perform store opening and closing procedures, including accessing the alarm system and settling registers and cash office.
- Provide People Leaders with continuous feedback that drives a positive customer experience and improves our processes.
- Lead colleagues in the execution and completion of assigned tasks.
Owner
14 Years 3 Months- Oversaw daily operations of two franchise locations.
- Managed payroll processing for 45+ employees, ensuring accuracy and compliance with state and federal regulations.
- Oversaw accounts payable, including vendor invoices, utilities, rent and recurring total monthly expenses.
- Ensured compliance with company policies, franchise standards, and financial procedures.
Education
Certificate of Achievement - Travel And Aviation
Skills
Customer service
Problem-solving
Teamwork and collaboration
Time management
Attention to detail
Collaboration
Adaptability
Timeline
Captain, At Your Service
Macy's
2022.10 - CurrentRead More
Owner
Little Caesars Pizza
2008.09 - 2022.12Read More
IATAC
Certificate of Achievement from Travel And Aviation
Read More