Stacy Schreiner
Denver
Summary
Seeking opportunity to join progressive company that values and rewards performance, dedication, and loyalty. Highly organized and dependable candidate experienced in effectively managing multiple priorities while maintaining positive attitude. Proven track record of success in meeting deadlines and exceeding expectations. Committed to going above and beyond to contribute to team goals by willingly taking on additional responsibilities.
Overview
26
26
years of professional experience
Work History
Head Clerk
Safeway
08.2022 - Current
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
- Ensured a high level of cleanliness and organization throughout the store, maintaining a professional appearance at all times.
Customer Support Services Specialist
Denver Water
11.2008 - Current
- Customer service to all DW employees, daily contact with FedEx, UPS and USPS, operate all postage machines and postal scales, travel to DW plants, manage the cash drawer for stamp sales and packages to be mailed on a daily basis, pick up and deliver all inter-office memorandums, stocking supplies, telephone contact with DW employees and vendors, data entry, and general office duties.
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Cashier
King Soopers
09.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
CUSTOMER SERVICE REPRESENTATIVE
Neves Uniforms
07.2007 - 02.2009
- Customer service to all police, fire, paramedic and security officers; billing, filing, telephone contact with various departments and vendors, stocking inventory and typing quotations.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Processed customer service orders promptly to increase customer satisfaction.
STORE MANAGER
Famous Footwear
05.2001 - 08.2008
- Customer service, staff and train employees to operate and organize a large volume retail store with profitable results, calculated daily, weekly and monthly sales goals and reports, scheduling and payroll, sale changes and promotional changes.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
CUSTOMER SERVICE REPRESENTATIVE
Precinct Police Products
11.2001 - 06.2007
- Customer service to all police, fire, paramedic and security officers; billing, filing, telephone contact with various departments and vendors, stocking inventory and typing quotations.
STORE MANAGER
Payless Shoe Source
04.1998 - 05.2001
- Customer service, staff and train employees to operate and organize a large volume retail store with profitable results, calculated daily, weekly and monthly sales goals and reports, scheduling and payroll, sale changes and promotional changes.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Education
Associate's Degree -
Red Rocks Community College
01.1993
Diploma -
Alameda High School
01.1989
Skills
- Leadership Qualities
- Cash Handling
- Customer Satisfaction
- Delegation capabilities
- Staff Training
- Sales Support
References
Available upon request.
Timeline
Head Clerk
Safeway
08.2022 - Current
Cashier
King Soopers
09.2021 - 07.2022
Customer Support Services Specialist
Denver Water
11.2008 - Current
CUSTOMER SERVICE REPRESENTATIVE
Neves Uniforms
07.2007 - 02.2009
CUSTOMER SERVICE REPRESENTATIVE
Precinct Police Products
11.2001 - 06.2007
STORE MANAGER
Famous Footwear
05.2001 - 08.2008
STORE MANAGER
Payless Shoe Source
04.1998 - 05.2001
Associate's Degree -
Red Rocks Community College
Diploma -
Alameda High School
Similar Profiles
Riley AllenRiley Allen
Deli Clerk at SafewayDeli Clerk at Safeway
Riley SweeneyRiley Sweeney
Courtesy Clerk at SafewayCourtesy Clerk at Safeway
Branden SmithBranden Smith
Retail Sales Associate at SafewayRetail Sales Associate at Safeway
Aterica MiddletonAterica Middleton
Manager at SafewayManager at Safeway
Jahron GenoskyJahron Genosky
Logistics Processor at Nordstrom RackLogistics Processor at Nordstrom Rack