Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy McCoy

Colorado Springs,CO

Summary

Compassionate medical assistant skilled in patient-focused care, clinical documentation, and effective communication. Proven ability to manage patient intake processes and enhance health outcomes through education and support.

Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Medical Assistant

Optum
12.2019 - Current
  • Assisted healthcare providers with patient examinations and procedures, ensuring patient comfort and safety.
  • Educated patients on treatment plans, medications, and preventative care measures to enhance health outcomes.
  • Administered vaccinations, medications, and laboratory tests while adhering to established protocols for quality care.
  • Managed patient intake processes, including scheduling appointments and verifying insurance information.

Medical Assistant

Peak Vista Community Health Centers
03.2016 - 12.2019
  • Maintained accurate electronic health records (EHR) by documenting patient interactions and updating medical histories efficiently.
  • Collaborated with interdisciplinary teams to streamline workflow processes and improve overall clinic efficiency.
  • Trained new medical assistants on clinical procedures, office protocols, and patient interaction standards to ensure consistency.
  • Implemented best practices in infection control, contributing to a safer environment for patients and staff members.

Customer Service Representative

Rocky Mountain Premix
06.2013 - 03.2016
  • Took incoming concrete phone calls and orders
  • Collaborated with team members to improve response times and service quality.
  • Trained new staff on company policies and customer service best practices.

Education

High School Diploma -

Adult Education D-11
Colorado Springs, CO
02.2013

Associate of Science -

IntelliTec College
CO
08.2015

Skills

  • Customer service
  • Patient scheduling
  • EMR / EHR
  • Direct patient care
  • Data entry
  • Patient relations
  • Conflict resolution
  • Companionship and emotional support
  • Insurance authorizations

Timeline

Medical Assistant

Optum
12.2019 - Current

Medical Assistant

Peak Vista Community Health Centers
03.2016 - 12.2019

Customer Service Representative

Rocky Mountain Premix
06.2013 - 03.2016

High School Diploma -

Adult Education D-11

Associate of Science -

IntelliTec College
Stacy McCoy