Knowledgeable and efficient Certified Ophthalmic Assistant with 30+ years of experience providing excellent patient care and support in a clinical setting. Skilled at providing excellent customer service. Adept at multitasking in a fast paced environment. Ability to work effectively with others in a team setting.
Overview
31
31
years of professional experience
Work History
Certified Ophthalmic Assistant
Ascent Eye Care
02.2025 - Current
Utilize electronic medical records EHR/EPM system Crystal
Perform full patient work up exams, including all diagnostic testing
Triage phone calls
Answer phone calls and schedule appointments
Certified Ophthalmic Assistant
Rocky Mountain Eye Center
04.1994 - 07.2024
Utilize electronic medical records EHR/EPM system NextGen
Perform full patient work up exams, including all diagnostic testing, A-scans including immersion
Schedule surgeries and obtain prior authorizations
Instruct and educate patients on prescriptions and treatment plans
Coding and charging out exams/surgeries using CPT and ICD10 codes
Answer phones and triage phone calls
Scribe exams
Conduct pre and post operative care, providing patients with detailed instructions
Customer service
Check in patients, verify insurance and schedule appointments
Cash handling and bank deposits
Perform minor eyeglasses repairs and adjustments
Skills
Full patient workup including chief complaint, medical history, color vision, refraction, tonometry, visual acuity, dilation