Stacey Miller
Littleton
Summary
Detail-oriented professional with extensive experience in loan support and title processing, known for implementing process enhancements that boost compliance and operational efficiency. Proven track record in training teams and resolving complex issues, ensuring timely completion of objectives while maintaining high customer service standards.
Overview
27
27
years of professional experience
Work History
Sr. Loan Support Specialist / Title Clerk
Colorado Credit Union
Littleton
08.2021 - Current
- Post loan payoffs, release liens, and manage title documentation and mailing.
- Review, file, and perfect liens in compliance with state regulations.
- Resolve outstanding title issues; collaborate with Processors on missing documents.
- Coordinated daily workflow, prioritized tasks, and allocated team workload to ensure timely completion of objectives.
- Provide onboarding and ongoing training; serve as subject matter expert for title and lien perfection.
- Manage escalated situations and respond to inquiries regarding releases, recordings, insurance, and titles.
- Led quarterly compliance updates and training sessions for Processors, enhancing their understanding of regulatory changes and best practices.
- Recommended and implemented process improvements that streamlined operations and ensured compliance with regulations.
- Act as department lead in the absence of the Loan Support Manager.
Owner / Licensed In-Home Childcare Provider
Sweet Dreams Daycare
Littleton
11.2003 - 08.2021
- Managed daily operations and supervision for children, ensuring a safe and nurturing environment.
- Maintained a structured, safe, and supportive environment.
- Ensured compliance with state childcare regulations, maintaining updated procedures for quality standards.
- Developed strong relationships with families by maintaining open communication and providing support. with families through communication and trust.
- Managed bookkeeping tasks by accurately recording financial transactions and maintaining financial records. and scheduling, streamlining business administration processes.
Member Representative
Credit Union of Colorado
Lakewood
08.1999 - 11.2003
- Originated, reviewed, processed, closed, and administered consumer loan proposals.
- Processed deposits, withdrawals, money orders, and check transactions, ensuring accuracy and compliance.
- Oversaw auto titles, loan payoffs, and lien documentation, facilitating efficient loan management.
- Delivered customer support in fast-paced financial environment, enhancing client satisfaction.
- Supported ATM and vault balancing processes by ensuring accuracy and compliance.
Education
Leadership Training -
Go West
05-2026
Medical Coding & Billing Diploma -
U.S. Career Institute
05-2007
Diploma -
Alameda High School
05-1997
Skills
- Loan support and title processing
- Regulatory compliance
- Compliance training
- Process improvement
- Attention to detail
- Organizational skills
- Team leadership
- Team collaboration
- Administrative skills
- Customer service excellence
- Problem-solving
Phone - Number
3032575596
Timeline
Sr. Loan Support Specialist / Title Clerk
Colorado Credit Union
08.2021 - Current
Owner / Licensed In-Home Childcare Provider
Sweet Dreams Daycare
11.2003 - 08.2021
Member Representative
Credit Union of Colorado
08.1999 - 11.2003
Leadership Training -
Go West
Medical Coding & Billing Diploma -
U.S. Career Institute
Diploma -
Alameda High School