Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
Affiliations
Timeline
Generic

Spike Mapungwana

Market Harborough,Leicestershire

Summary

A dynamic professional with a strong foundation in teamwork and communication, adaptability, and cultural awareness. I exhibit critical thinking and leadership skills, proficient in time management, resolving conflict and merchandise organisation. Committed to leveraging these competencies towards achieving organisational goals.

Offering strong interpersonal and communication skills, with a knack for customer service. Knowledgeable about teamwork, problem-solving, and maintaining positive store environment. Ready to use and develop organisational, sales, and customer interaction skills in retail assistant roles.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Retail Assistant

Sainsbury’s
Leicester, Leicestershire
2025.11 - 2026.01

• Delivered friendly customer service to ensure a positive shopping experience.
• Resolved customer issues promptly, maintaining a welcoming store environment.
• Collaborated with colleagues to meet team objectives and uphold company values.

Warehouse Operative

Europa Worldwide Group
Corby, Northamptonshire
2025.09 - 2025.11

• Assisted suppliers in resolving delivery and supply issues.
• Supported team members with the safe loading of oversized items onto trucks.
• Adhered to health and safety regulations to ensure compliance and maintain safety standards.

Semi-professional footballer

Dubai Sports City FC
Dubai, Sports City
2022.09 - 2024.07

• Honed resilience and adaptability through diverse challenges.
• Enhanced strategic thinking by engaging with varied playing styles.
• Fostered global understanding through cultural exchanges and collaboration.
• Transformed passion into a lifelong journey of learning and achievement.

Coaching Assistant

Dubai Sports City FC
Dubai, Sports city
2023.09 - 2024.02

• Assisted in developing youth players through tailored training programmes.
• Ensured safety by implementing effective injury prevention strategies.
• Supported the head coach in organising training sessions and boosting team morale.

Warehouse Operator

DHL
Thurmaston, Leicestershire
2022.07 - 2022.08

• Delivered tasks promptly and with precision, enhancing organisational efficiency.
• Fostered a collaborative work environment, significantly improving team morale and communication.
• Identified and implemented process improvements that optimised team efficiency and productivity.

Education

A-Levels - Business studies, Computer science, Physical education

Brooke House College
Market Harborough
2020.09 - 2022.06

IGCSEs - Mathematics, History, Combined science, English literature, English language, geography, PE, IT

Midlands Christian College
Zimbabwe, Gweru
2018.01 - 2020.12

Skills

  • Teamwork and communication
  • Adaptability and cultural awareness
  • Critical thinking
  • Leadership and mentoring
  • Time management and punctuality
  • Health and safety awareness
  • Basic IT literacy
  • Customer needs anticipation
  • Merchandise organization

Certification

YES (Category B)

LANGUAGES

English – Fluent
Fluent
Shona – Native
Native
French
Beginner

Affiliations

  • Enjoy reading in my spare time
  • Keeping physically active and healthy
  • Travelling and discovering new experiences
  • Enjoy helping others and being part of a team
  • Learning how to code
  • Learning different languages, currently French

Timeline

Retail Assistant

Sainsbury’s
2025.11 - 2026.01

Warehouse Operative

Europa Worldwide Group
2025.09 - 2025.11

Coaching Assistant

Dubai Sports City FC
2023.09 - 2024.02

Semi-professional footballer

Dubai Sports City FC
2022.09 - 2024.07

Warehouse Operator

DHL
2022.07 - 2022.08

A-Levels - Business studies, Computer science, Physical education

Brooke House College
2020.09 - 2022.06

IGCSEs - Mathematics, History, Combined science, English literature, English language, geography, PE, IT

Midlands Christian College
2018.01 - 2020.12
Spike Mapungwana