Summary
Overview
Work History
Education
Skills
Timeline
Generic

Spencer Shafer

FORT COLLINS

Summary

Results-oriented Director experienced in networking technologies and operations management. Achieved significant productivity gains by implementing strategic business initiatives that optimized processes and enhanced team collaboration. Focused on fostering collaboration and mentoring emerging leaders to drive organizational success.

Overview

31
31
years of professional experience

Work History

General Manager - Digital Foundation Services

HCL America
11.2024 - Current
  • Directed operational strategy to enhance service delivery and client satisfaction across multiple business units.
  • Led cross-functional teams in implementing process improvements, resulting in increased productivity and reduced operational costs.

Director Networking Technolgies

AT&T Business
Fort Collins, CO
02.2008 - 10.2024
  • Led cross-functional teams to develop and implement strategic business initiatives.
  • Oversaw project management activities, ensuring alignment with organizational goals and timelines.
  • Drove operational efficiency by optimizing processes across multiple departments.
  • Mentored emerging leaders, fostering professional growth and enhancing team capabilities.

Network Architect - Senior Technical Staff Member

IBM
Boulder, CO
08.1995 - 02.2008
  • Designed scalable network architecture to support enterprise-level applications and services.
  • Evaluated emerging technologies to optimize network performance and cost efficiency.

Education

Bachelor of Science - Computer Science

Colorado State University
Fort Collins, CO
12-1993

Skills

  • Operations management
  • Level 4 support resolution
  • Customer Relationship Management
  • Problem resolution
  • Efficient multi-tasker
  • Effective leader
  • Leadership and team building
  • Team Player

Timeline

General Manager - Digital Foundation Services

HCL America
11.2024 - Current

Director Networking Technolgies

AT&T Business
02.2008 - 10.2024

Network Architect - Senior Technical Staff Member

IBM
08.1995 - 02.2008

Bachelor of Science - Computer Science

Colorado State University

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Spencer Shafer