Summary
Overview
Work History
Skills
Timeline
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Soudadeh Khalili Samani

Parker

Summary

Results-driven District Manager with over 25 years of experience in retail management, business operations, and team leadership. Proven ability to drive sales growth, optimize store performance, and lead high-performing teams. Expertise in employee training, inventory control, financial management, and customer service. Adept at implementing operational strategies to increase revenue, reduce costs, and enhance efficiency. Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook) with fluency in English and Farsi, enabling strong communication and relationship-building.

Overview

20
20
years of professional experience

Work History

District Manager

7-Eleven
09.2022 - Current
  • Oversee operations across multiple stores, ensuring excellence in customer service, sales performance, and compliance
  • Achieved 35% in-store sales growth by implementing strategic initiatives, optimizing store layouts, and enhancing customer engagement
  • Lead and mentor store managers, fostering a positive work environment that improves morale, reduces turnover, and increases customer satisfaction
  • Conduct regular store visits to assess operations, provide coaching, and drive improvements in sales and compliance
  • Analyze sales data, KPIs, and financial reports to identify trends and implement corrective actions that drive revenue
  • Delivered notable sales increases of 7.81%, 1.1%, 7.7%, and 18.2% across multiple locations through data-driven strategies and operational enhancements
  • Develop and implement staff training programs to equip employees with the skills needed for outstanding service and sales execution
  • Oversee inventory management, ensuring optimal stock levels, efficient merchandising, and loss prevention
  • Lead marketing and promotional efforts, ensuring the effective execution of company campaigns to maximize revenue
  • Proactively resolve operational challenges, including inventory discrepancies, equipment maintenance, and financial accuracy
  • Cultivate a high-performance culture by recognizing achievements, motivating teams, and fostering collaboration

Store Manager

7-Eleven
09.2018 - 09.2022
  • Managed daily operations of a high-performing store generating over $1 million in annual sales, overseeing 14 employees across various roles
  • Led all aspects of financial management, purchasing, inventory control, and vendor relations to ensure smooth daily operations
  • Maintained accountability for accounts payable/receivable, state sales tax filings, and accurate daily cash reconciliation
  • Provided hands-on leadership to employees, fostering a customer-first culture that enhanced retention and sales growth

Loan Processor

GR Financial
05.2016 - 12.2019
  • Processed customer loan applications, ensuring all documentation met company guidelines and regulatory standards
  • Served as a liaison between clients and underwriters, facilitating smooth communication and timely issue resolution
  • Managed critical loan documents, including appraisals, title commitments, and mortgage paperwork
  • Created Excel and Word reports to track application progress and communicate updates to clients and internal teams

Owner/Manager

Q-Superette
04.2005 - 03.2016
  • Owned and operated a successful retail business, managing all aspects of operations, from inventory control to customer service
  • Optimized inventory management, ensuring well-stocked shelves and negotiating with suppliers for the best pricing
  • Led employee hiring, training, scheduling, and performance management, fostering a strong, motivated team with high retention rates
  • Maintained detailed financial records, generating monthly and annual reports for business analysis and tax preparation

Skills

  • Tactical business planning
  • Consulting
  • District Expansion
  • Multi-unit management
  • Team development
  • Operational improvement

Timeline

District Manager

7-Eleven
09.2022 - Current

Store Manager

7-Eleven
09.2018 - 09.2022

Loan Processor

GR Financial
05.2016 - 12.2019

Owner/Manager

Q-Superette
04.2005 - 03.2016

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Soudadeh Khalili Samani