Sophie Forney
Lakewood
Summary
Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.
Overview
4
4
years of professional experience
Work History
Special Needs Para
Goldrick Elementary
Denver
08.2024 - Current
- Center-based MIA Classroom support with 11 kids and 5 adults
- Main duties include assisting students in the bathroom, handling intensive behaviors, teaching small and whole groups, and fostering growth
- Administered assessments designed to evaluate academic performance and social and emotional growth.
- Monitored student progress, behavior, and social interactions in accordance with IEP goals.
Program Lead & Special Needs Aide
Discovery Link
Denver
08.2023 - 07.2024
- Elementary after-school care, including teaching curriculum and caring for up to 15 kids alone
- Mandatory teamwork with coworkers to ensure that the environment was safe and well-monitored
- I worked with a student with autism and provided one-on-one care when possible
- Over the summer I ran a class of 20-30 kids while also supplying one-on-one support for special needs students
Group Lead & Class Lead
AlphaBest
Fort Collins
01.2023 - 08.2023
- Elementary after-school care, including teaching curriculum and caring for up to 15 kids alone
- Mandatory teamwork with coworkers to ensure that the environment was safe and well-monitored
- Over the summer, I worked to provide curriculum and activities for my own class of up to 25 children
Shift Lead
Potbelly
Fort Collins
07.2021 - 10.2022
- Managed employees, money, and shifts ensuring quality customer service from myself and all other employees
- Duties included handling bank transactions, counting money, making deposits, and assuring the correct amount
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Planned and managed resources to consistently meet production, quality, and cost goals.
Education
Sophomore -
MSU Denver
Denver05-2027
High School -
Fossil Ridge High School
Fort Collins05.2023
Skills
- Cash management
- Customer service
- Shift leadership
- Work flexibility
- Adaptability
- Team collaboration
- Conflict resolution
- First aid and CPR
- Decision making
- Time management
- Employee training
Awards
- Certified Trainer, 2021
- Shift Lead, 2022
- Group Lead, 2023
- Program Lead, 2023
Languages
Spanish, Conversational
References
References available upon request.
Timeline
Special Needs Para
Goldrick Elementary
08.2024 - Current
Program Lead & Special Needs Aide
Discovery Link
08.2023 - 07.2024
Group Lead & Class Lead
AlphaBest
01.2023 - 08.2023
Shift Lead
Potbelly
07.2021 - 10.2022
Sophomore -
MSU Denver
High School -
Fossil Ridge High School
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