Sophie Coleman
Boulder
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor. Also interested in learning more about the editing and publishing process.
Overview
4
4
years of professional experience
Work History
Barista
Ampersand Coffee Roasters
06.2024 - 06.2025
Prepared and served coffee and other beverages using manual brewing methods. Provided excellent customer service and maintained a clean workplace. Learned about various coffee blends and brewing techniques.
Shift Lead
Dutch Bros
08.2021 - 12.2023
Supervised team operations to ensure efficient workflow and adherence to safety protocols. Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty. Completed store opening and closing procedures and balanced tills. Trained new employees and delegated daily tasks and responsibilities.
Education
Bachelor of Arts - Communication
University of Colorado At Boulder
Boulder, CO03-2027
Skills
- Time management
- Attention to detail
- Problem-solving
- Active listener
- Adaptive and creative
- Fluent in Spanish
Languages
Spanish
Professional Working
English
Native or Bilingual
Interests
- Coffee
- Reading
- Writing
- Editing
Timeline
Barista
Ampersand Coffee Roasters
06.2024 - 06.2025
Shift Lead
Dutch Bros
08.2021 - 12.2023
Bachelor of Arts - Communication
University of Colorado At Boulder
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