Sophia Valdivia
Arvada
Summary
Dynamic Deli Clerk with a strong work ethic and exceptional customer service skills, honed at Frazier Farms Market Vista. Achieved increased customer satisfaction through engaging interactions and meticulous attention to cleanliness and sanitation. Proficient in inventory management and product presentation, consistently reducing waste while enhancing the shopping experience.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Frazier Farms Market Vista
06.2022 - 09.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Offered product samples to customers, generating additional sales through taste-testing.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
- Utilized knowledge of deli products to make recommendations, personalizing shopping experience for customers.
- Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
- Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
Education
Library And Information Science
Palomar College
San Marcos, CASkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
Timeline
Deli Clerk
Frazier Farms Market Vista
06.2022 - 09.2024
Library And Information Science
Palomar College
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