Sophia Carabajal
Westminster,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to delivering excellence in all facets of customer service and administrative support
Being a Hard-worker and a passionate job seeker with detail-oriented and strong organizational skills to secure any job position that I apply for. To seek and maintain full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management and problem-solving skills.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
40
40
years of professional experience
Work History
Baby Sitting
Baby Sitting
04.2023 - 02.2025
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Janitor
Second Chnace
02.2022 - 01.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Maintained floor cleaning and waxing equipment.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Office Manager
Intergrated Controls
12.2006 - 12.2007
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using Microsoft, powerpoint and Excel and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Processed payroll garnishments such as tax liens and child support.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Submitted reports on payroll activities.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Evaluated financial records to detect errors and discrepancies.
Office Manager
Santa Fe Heating
04.2005 - 11.2006
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Data Entry
Holden
06.2005 - 08.2006
- Enhanced expense processing efficiency by streamlining data entry and validation procedures.
- Increased productivity by streamlining data entry processes and implementing time-saving techniques.
- Enhanced operational efficiency by suggesting and implementing improvements to data entry workflows.
- Performed data entry, filing, copying, and faxing.
- Maintained accurate patient records with thorough data entry and regular database updates.
- Reduced paperwork backlog with diligent data entry and document management tasks.
- Supported team members with data entry tasks for timely completion of projects.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Assisted colleagues with data entry tasks to ensure accurate recordkeeping.
- Increased efficiency in data entry tasks by adopting automation techniques for repetitive processes.
- Performed data entry and other administrative duties in support of office staff.
- Increased accuracy in data entry tasks through diligent proofreading and attention to detail.
- Improved accuracy of financial reports with diligent data entry and verification tasks.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Line Lead
Wilkerson
09.1994 - 03.2005
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Performed daily inspections and maintenance of equipment to manage wear and tear.
- Conducted thorough quality control inspections of finished products, ensuring adherence to established specifications and industry standards.
- Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
- Adapted production schedules to meet changing customer demands, ensuring timely delivery of products.
- Implemented new training program for incoming staff, speeding up onboarding process.
- Organized team-building activities, strengthening teamwork and collaboration.
- Implemented cost-saving measures without compromising on quality or efficiency.
- Maintained organized work area by cleaning and removing hazards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Fast Food Team Leader
Taco Bell
04.1985 - 09.1994
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Reduced wait times for customers by streamlining the order-taking process and effectively delegating tasks to team members.
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
- Coordinated schedules for team members, considering availability and business needs while maintaining optimal staffing levels.
- Ensured compliance with health and safety regulations through regular inspections and staff training sessions on proper food handling procedures.
- Created schedules and made adjustments to align to guest traffic and business needs.
- Made change and returned correct cash and coin to patrons.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Supervised food presentation and plating to enhance visual appeal.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
Education
High School Diploma -
Lincoln High School
Denver, CO06-1987
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Mail handling
- Scheduling
- Multi-phone
- Team supervision
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Dependable and responsible
- Computer skills
Timeline
Baby Sitting
Baby Sitting
04.2023 - 02.2025
Janitor
Second Chnace
02.2022 - 01.2024
Office Manager
Intergrated Controls
12.2006 - 12.2007
Data Entry
Holden
06.2005 - 08.2006
Office Manager
Santa Fe Heating
04.2005 - 11.2006
Line Lead
Wilkerson
09.1994 - 03.2005
Fast Food Team Leader
Taco Bell
04.1985 - 09.1994
High School Diploma -
Lincoln High School
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