Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Accomplishments
Timeline
Hi, I’m

Sonya Dumas

Aurora,CO
Never limit yourself because of others' limited imagination; never limit others because of your own limited imagination.
Mae Jemison
Sonya Dumas

Summary

Seasoned Payroll Specialist bringing 5 years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

Overview

11
years of professional experience

Work History

Rocky Vista University

Payroll/HRIS Specialist
12.2023 - Current

Job overview

  • Enhanced HRIS efficiency by streamlining data entry processes and implementing automated workflows.
  • Improved employee satisfaction with HR services by providing timely and accurate HRIS support.
  • Reduced data errors by conducting regular audits of HRIS system, ensuring data integrity.
  • Increased accuracy in reporting by creating custom reports tailored to stakeholder needs.
  • Managed sensitive employee information securely, adhering to strict confidentiality protocols.
  • Performed payroll and balance sheet analysis.
  • Developed and implemented payroll procedures and policies to determine compliance with regulations.
  • Kept payroll accurate and efficient by reviewing and submitting timesheets on time for 450 employees.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
  • Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Managed and updated employee benefits information.
  • Ensured accurate and timely payroll processing for over 200 employees on bi-weekly basis, maintaining strict adherence to deadlines and regulations.

Snohomish County Sheriff, Corrections

Accounting Tech II, Payroll Specialist
09.2019 - 11.2023

Job overview

  • Analyzed time reporting data submitted by 300 employees, ensuring adherence to pay standards and regulations
  • Researched and reconciled discrepancies in leave balances and pay categories
  • Prepared and processed accurate and timely payroll changes and compensation records
  • Managed Accounts Payable, Accounts Receivable, and reconciliations, ensuring accurate payments
  • Provided exceptional customer service, responding to inquiries and resolving discrepancies
  • Conducted complex mathematical calculations for various financial processes
  • Audited and reconciled accounting records, corrected discrepancies, and generated reports.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  • Created new hire and termination documents for payroll.
  • Assisted management in developing and tracking payroll budgets.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Updated employee files with new details such as changes in address or salary levels.
  • Developed and implemented payroll procedures to streamline workflow.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Upheld and processed Union Contracts/CBAs for up to 5 Union groups
  • Held payroll to Union guidelines and regulation

Fix Auto Kenmore

CSR, Administrative Assistant/Accounting
04.2015 - 09.2019

Job overview

  • Managed 100-200 customer files, answered calls, and responded to emails for customers and insurance companies
  • Handled customer inquiries, complaints, and provided product and service information
  • Processed parts invoices and managed Accounts Receivable and Accounts Payable duties
  • Utilized various office equipment and software including Microsoft and CCCOne system
  • Demonstrated expertise in QuickBooks, managing vendor payments and invoices.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.

Honda and Toyota of Seattle

Accounts Receivable
10.2014 - 03.2015

Job overview

  • Generated and sent invoices, collected and allocated payments, and performed account reconciliations
  • Monitored customer accounts for irregularities, resolved payment discrepancies, and initiated collection efforts
  • Maintained accounts receivable files, processed receipts and credit card payments
  • Communicated with customers via phone, email, and in person
  • Utilized ADP Vehicle, Microsoft Word, Excel, and Outlook.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.

Honda of Seattle

Receptionist/Call Center Member
09.2013 - 03.2015

Job overview

  • Managed multiple incoming calls and directed them to appropriate departments
  • Performed data entry, filing, and organizing tasks across different departments
  • Assisted customers in person and over phone, answering inquiries and resolving complaints
  • Updated customer information, produced call reports, and used various office equipment.

Education

Rio Vista High School
Rio Vista, CA

High School Diploma
2006

Skills

  • Payroll Processing
  • Payroll Administration
  • Accounts Payable/Receivable
  • Customer Service
  • QuickBooks
  • Microsoft Office Suite
  • Data Entry
  • Precision and Accuracy
  • New Employee Onboarding
  • File Maintenance
  • HRIS Database Management
  • Labor Agreements
  • Reconciling Accounts
  • Workflow Optimization
  • Report Generation
  • Reconciling Accounts
  • Financial Calculation and Analysis
  • Accounting and Bookkeeping
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork from home optionCompany CultureHealthcare benefits401k matchPersonal development programsWork-life balance

Accomplishments

  • Resolved product issue through consumer testing.
  • Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
  • Consistently received positive performance reviews.
  • Documented and resolved accounting and payroll discrepancies which led to more accurate and timely reporting.

Timeline

Payroll/HRIS Specialist

Rocky Vista University
12.2023 - Current

Accounting Tech II, Payroll Specialist

Snohomish County Sheriff, Corrections
09.2019 - 11.2023

CSR, Administrative Assistant/Accounting

Fix Auto Kenmore
04.2015 - 09.2019

Accounts Receivable

Honda and Toyota of Seattle
10.2014 - 03.2015

Receptionist/Call Center Member

Honda of Seattle
09.2013 - 03.2015

Rio Vista High School

High School Diploma

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Sonya Dumas