Sonia Stacholy
Parachute
Summary
Compassionate Medical Assistant demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 20 years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
25
25
years of professional experience
Work History
Health Information Management Care Center Speciali
Grand River HospitalRifl
Rifle
12.2023 - 02.2024
- Go to every department in the hospital to collect all medical records.
- Review, verify, scan, and index patient documentation into the EHR.
- Assign chart deficiencies and resolve documentation discrepancies in a timely manner.
- Answer calls and assist patients in setting up their own portals.
- Process requests for protected health information (PHI) in accordance with HIPAA and privacy policies.
- Performed a variety of tasks and other duties as assigned.
Podiatric Medical Assistant
Podiatry Institute of Southern California
Culver City
07.2021 - 01.2023
- Recorded patient care information and medical history within charts.
- Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures, and physicians' instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification, pre-certification, and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Cleaned and maintained medical equipment following procedures and standards.
- Incorporated outside records into charts and EHR.
Wound Care Medical Assistant
Tower Wound Care Center
Culver City
03.2017 - 03.2020
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Positioned patients for optimal comfort prior to procedures.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Sterilization of rooms and surgical instruments.
Back Office Manager
Associated Foot Care Clinic
Culver City
07.1999 - 03.2017
- Worked with the management team to improve workflows and eliminate unnecessary tasks.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
- Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
- Led patients to exam rooms, answered general questions, and prepared patients for the physician by explaining the process.
- Educated patients about medications, procedures, and physicians' instructions.
- Transmitted physicians' orders to patients, counseling on execution, and addressing follow-up questions.
- Coordinated services with medical and office staff to improve patient satisfaction, engagement, and compassionate care.
- Worked with operating facilities to schedule procedures on behalf of two surgeons.
- Protect and position patients for X-rays.
- Develop X-rays.
Education
Associate of Science -
El Camino College
Torrance, CA08.2021
Certified Fitter of Therapeutic Shoes -
Dr. Comfort
08.2006
Podiatrist Medical Assistant -
American Podiatrist Medical Association
06.2003
High School Diploma -
Santa Monica High
Santa Monica, CA01.1996
Skills
- Quick problem solver
- Medical terminology
- Patient relations
- Performing patient intakes
- Calm and level-headed under duress
- Data management
- Teambuilding
- Office administration
- Inventory management
- Regulatory compliance
- Process improvement
Languages
Spanish
Native/ Bilingual
Timeline
Health Information Management Care Center Speciali
Grand River HospitalRifl
12.2023 - 02.2024
Podiatric Medical Assistant
Podiatry Institute of Southern California
07.2021 - 01.2023
Wound Care Medical Assistant
Tower Wound Care Center
03.2017 - 03.2020
Back Office Manager
Associated Foot Care Clinic
07.1999 - 03.2017
Associate of Science -
El Camino College
Certified Fitter of Therapeutic Shoes -
Dr. Comfort
Podiatrist Medical Assistant -
American Podiatrist Medical Association
High School Diploma -
Santa Monica High
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