SOFIA VARELA GIRÓN
High School or GED
Armenia,QUI
Summary
Driven by a results-oriented mindset, I have developed a strong background in sales, customer service, and childcare, where I have consistently demonstrated my ability to enhance customer satisfaction and strengthen store reputation. At Celltronik Center, I successfully applied negotiation techniques and creative thinking to increase revenue and improve the overall customer experience. My track record in dynamic retail environments reflects my strengths in relationship-building, resourceful problem-solving, and delivering individualized service that boosts customer loyalty.
As a highly motivated Sales Associate, I am skilled in managing transactions, handling cash, optimizing inventory, and executing effective merchandising strategies to drive sales. I possess strong communication skills combined with an analytical approach that enables me to connect with customers and promote products confidently. Recognized for my sales performance and customer service excellence, I excel in fast-paced settings and am dedicated to maintaining high levels of customer satisfaction through professionalism and a proactive attitude.
I am eager to bring my experience and work ethic to a new team, where I can leverage my skills in problem-solving, sales strategies, and customer engagement to contribute to continued growth and success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Electronics Sales Representative
Celltronik Center
07.2022 - 12.2022
- Promoted cross-selling opportunities by presenting complementary accessories or services to customers at the point of purchase.
- Collaborated with store management to design attractive displays, enhancing the shopping experience for customers.
- Boosted customer satisfaction by providing knowledgeable product recommendations and personalized assistance.
- Enhanced store reputation as a reliable source of expert advice through consistent provision of accurate information.
Waitress
Restaurante El Manantial
03.2022 - 06.2022
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Proved successful working within tight deadlines and a fast-paced environment.
Freelance Babysitter
Valladolid, España
01.2022 - 02.2022
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
English Studies - Level B2 - English Studies - Level B2
American School Way
Armenia, Quindío, Colombia 05.2001 -
High School Diploma -
Colegio Gimnasio Santo Rey
Armenia, Quindío, Colombia 05.2001 -
Elementary School -
Cologio Gimnasio Los Robles
Armenia, Quindío, Colombia 05.2001 -
Skills
Intermediate to Advanced English Proficiency
Goal-Oriented
Sales Presentations
Social Media Marketing
Negotiation Techniques
Resourceful Problem Solver
Creative Thinker
Mobile Device Proficiency
Mobile Device Proficiency
Languages
Spanish
Native language
English
Upper intermediate
B2
Certification
Academic Certificate in English B2
Timeline
Electronics Sales Representative
Celltronik Center
07.2022 - 12.2022
Waitress
Restaurante El Manantial
03.2022 - 06.2022
Freelance Babysitter
Valladolid, España
01.2022 - 02.2022
English Studies - Level B2 - English Studies - Level B2
American School Way
05.2001 -
High School Diploma -
Colegio Gimnasio Santo Rey
05.2001 -
Elementary School -
Cologio Gimnasio Los Robles
05.2001 -
Similar Profiles
Consuela HaywoodConsuela Haywood
Tutor at Sylvan Learning Center CenterTutor at Sylvan Learning Center Center
Victoria RoseVictoria Rose
Strings Teacher at Center Stage Music CenterStrings Teacher at Center Stage Music Center
Renee WigginsRenee Wiggins
Outpatient Office Coordinator at Crozer Chester Medical Center/Burn CenterOutpatient Office Coordinator at Crozer Chester Medical Center/Burn Center