Sofía Guerra Espinosa
Envigado
Summary
Dynamic executive assistant with over 2 years of experience in administative support and bilingual communication. Developed strong organizational and communication skills in fast-paced corporate environment. Proficient in managing schedules, customer service and handling confidential information. As a former medical student, adept at advocating for patients and enhancing care through effective communication and empathy. Proven ability to manage sensitive information and maintain confidentiality. Skilled in medical terminology and record maintenance, ensuring optimal patient outcomes.
Overview
3
3
years of professional experience
Work History
Executive Administrative Assistant
Inmobiliaria Proteger
10.2021 - 06.2024
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Resolved customer complaints with empathy.
Education
La Presentación
Envigado, ColombiaM.D. - Medicine
EIA
Envigado11-2030
Skills
- Calendar management
- Administrative support
- Meticulous attention to detail
- Information confidentiality
- Customer Service-oriented
- Medical terminology
- Strong interpersonal skills
- File organization
- Database management
- Document preparation
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Executive Administrative Assistant
Inmobiliaria Proteger
10.2021 - 06.2024
La Presentación
M.D. - Medicine
EIA
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