Summary
Overview
Work History
Education
Skills
Timeline
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Sofia Garza

Westminster

Summary

People-oriented professional with a proven ability to build lasting customer relationships through attentive, personalized interactions. Experienced in service-driven environments where organization, clear communication and problem solving were essential. Brings excellent communication skills, a strong work ethic, and a passion for creating a welcoming environment for all the thrive in.

Overview

4
4
years of professional experience

Work History

Cocktail Bartender

Salt Traders
03.2021 - 06.2025


  • Provided personalized guest experiences and resolved issues with professionalism, ensuring guest satisfaction and retention.
  • Cultivated strong relationships with repeat customers by engaging in friendly conversation to enhance the overall guest experience.
  • Communicated with fellow staff to create a smooth service flow in a fast paced environment.
  • Maintained a clean, attractive and well-stocked bar area.
  • Kept track of multiple orders, requests, and service demands while remaining organized and focused.
  • Managed cash and credit transactions accurately using POS systems, balancing drawers and preforming nightly cash-outs.
  • Delivered exceptional customer service by leveraging extensive knowledge of products and services while upselling.
  • Maintained up-to-date knowledge of product and service changes.


Education

Rouse High School
Leander, TX

Skills

  • Strong interpersonal and communication skills
  • Exceptional customer service and guest engagement
  • Ability to build rapport and retain regular customer
  • Multitasking in fast-paced environments
  • Strong time management and prioritization
  • Effective team player
  • Maintaining a positive attitude

Timeline

Cocktail Bartender

Salt Traders
03.2021 - 06.2025

Rouse High School

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Sofia Garza