Experienced Event Coordinator with strong customer service and communication skills. Booking and coordinating with multiple clients at once. Providing an excellent experience for everyone. Executive Assistant to the CEO with assistance in multiple categories. Use of scheduling, communication, and organization to ensure daily operations run smoothly.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Altitude Hospitality Group
10.2024 - Current
Managed executive calendars, scheduling meetings and appointments.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Event Coordinator
Altitude Hospitality Group
11.2023 - Current
Coordinated schedules and timelines for events.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
Floor Manager
Trainwreck LLC
11.2023 - 10.2024
Managed team of 10-20 employees at a time to maintain smooth-running operations on the floor.
Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Developed and implemented schedules and floor plans to maximize customer satisfaction and sales.
Performed closing procedures 3-5 times weekly by balancing cash drawers and reconciling credit card transactions.
Managed daily store operations for smooth functioning and achieving sales targets.
Server
Trainwreck LLC
08.2022 - 11.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server/Lead Barista
Garden of the Gods Market and Cafe
06.2021 - 08.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Busser
Till Kitchen
04.2019 - 08.2019
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.