Sky Lease
Bennett
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
Work History
Office Administrator
Little Rockies Pediatric Dentistry
Parker
07.2024 - Current
- Managed patient scheduling and appointment confirmations for a busy dental office.
- Assisted in maintaining patient records and ensuring data accuracy within the system.
- Handled incoming calls and provided information on services to prospective patients.
- Supported billing processes by verifying insurance information and processing payments.
- Collaborated with dental staff to ensure efficient patient flow throughout appointments.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Customer Service & Sales Representative (Remote)
Bradley Lead Group
Westminster
04.2021 - 04.2023
- Built strong relationships with clients to enhance customer satisfaction.
- Conducted product demonstrations to showcase features and benefits.
- Managed client accounts to ensure timely follow-up and support.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Collaborated with team members to develop effective sales strategies.
Education
Boulder Prep High School
Boulder, COSkills
- Patient scheduling
- Records management
- Billing verification
- Software proficiency
- Office administration
- Customer service
- Record keeping and organization
- Multitasking
- Sales support
- Remote customer support
- Self sufficient
Timeline
Office Administrator
Little Rockies Pediatric Dentistry
07.2024 - Current
Customer Service & Sales Representative (Remote)
Bradley Lead Group
04.2021 - 04.2023
Boulder Prep High School