Siobhan Hauff
Denver
Summary
Adaptable Bartender/waitress executing accurate service delivery to create unforgettable guest experiences. Dynamic and enthusiastic demeanor successful at working with varying personalities. Maintained professional competence with expert service delivery.
Overview
7
7
years of professional experience
Work History
Server/Server Trainer
54thirty Rooftop
Denver
08.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Headed large buyouts and private events.
- Handled contact coordination.
- High sales in a high volume setting.
Bartender
No Name Bar & Grill
Littleton
08.2020 - Current
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Balanced daily registers and generated sales reports for management.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Trained new bartenders on drink preparation and upselling techniques.
- Stocked bar with beer, wine, liquor and related supplies.
Beverage Cart Girl
Raccoon Creek Golf Course
Littleton
02.2020 - 08.2020
- Anticipated guest needs, including drink refills and clearing empty glasses.
- Stocked beverage cart fully to engage in rounds on golf course.
- Completed daily side work, including setting up events assigned by manager.
- Managed inventory of dining room products, including condiments, linens and flatware.
Barista
Dutch Bros
Lakewood
02.2018 - 08.2020
- Promoted to shift lead which gave me more tasks to complete and delegate
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Described menu items to customers and suggested products based on stated preferences.
- Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
Education
High School Diploma -
Rancho Cotate High School
Rohnert Park, CA06.2017
Skills
- Safe serving knowledge
- Health codes compliance
- Extensive spirits knowledge
- Alcohol ordering
- Outstanding customer service
- Anticipating guest needs
- Proficient in mixology
References
Guillermo Ojeda
F&B manager, Director of outlets
Le Meridian and 54thirty
1 (720) 762-0114
Note: I’ve worked closely with Guillermo for 3 years when it comes to events and proficiency of operations at 54thirty
Jesse Torres
General manager
Two Moons
(856) 630-5142
Note: Jesse was my manager and supervisor for a cocktail centric music venue and lounge.
Eva Cohen
Bartender
YJP
(505) 803-1436
Note: I worked with Eva in setting up private events for a private organization. Including liquor orders, set up and breakdown.
Timeline
Server/Server Trainer
54thirty Rooftop
08.2021 - Current
Bartender
No Name Bar & Grill
08.2020 - Current
Beverage Cart Girl
Raccoon Creek Golf Course
02.2020 - 08.2020
Barista
Dutch Bros
02.2018 - 08.2020
High School Diploma -
Rancho Cotate High School