Simone McCray
Colorado Springs
Summary
Dynamic and dedicated professional with experience at Cinemark, excelling in customer service and ticket management. Proven ability to enhance patron experiences while ensuring compliance with health standards. Skilled in event coordination and concession inventory, fostering positive relationships with team members and delivering exceptional service in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Theater Usher
Cinemark
Colorado Springs
06.2021 - 02.2022
- Cleaned up spilled drinks or snacks throughout the theater area.
- Monitored the theater to ensure a quiet environment during performances.
- Verified that all areas of the theater were secure before closing time.
- Provided directions to nearby restaurants and attractions upon request.
- Inspected restrooms periodically throughout shifts to check cleanliness levels.
- Communicated effectively with other staff members regarding customer service issues.
- Greeted patrons and provided them with theater information.
- Replenished concession inventory including popcorn, candy, and beverages.
- Checked tickets for accuracy and directed customers to their seats.
- Collected tickets at the door, scanned barcodes, and checked IDs as needed.
- Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
- Complied with health and sanitation practices and procedures.
- Maintained positive working relationship with fellow staff and management.
Education
Some College (No Degree) - Fine Arts
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Customer service
- Ticket management
- Theater operations
- Concession inventory
- Health compliance
- Event coordination
- Cash handling proficiency
Timeline
Theater Usher
Cinemark
06.2021 - 02.2022
Some College (No Degree) - Fine Arts
University of Colorado At Colorado Springs
Similar Profiles
Vibhav CheekatiVibhav Cheekati
Theatre Team Member at CinemarkTheatre Team Member at Cinemark
Elijah JosephElijah Joseph
Theatre Team Member at CinemarkTheatre Team Member at Cinemark
Breanna LuthroBreanna Luthro
Theater Crew Member at CinemarkTheater Crew Member at Cinemark
Abigail SmayAbigail Smay
Assistant Manager at CinemarkAssistant Manager at Cinemark
Grecia De LeonGrecia De Leon
Hospice Caregiver at Talem Home HealthcareHospice Caregiver at Talem Home Healthcare