Simon Mejia Muñoz
Medellín
Summary
Technician in software with solid experience in computer maintenance, hardware troubleshooting, and error diagnostics. Skilled in installing and configuring software, operating systems, and basic network setups. Passionate about technology and driven by a desire to solve problems and improve system performance through efficient and tailored solutions. Recognized for being resourceful, organized, and committed to continuous learning in a fast-paced, tech-focused environment. Known for productivity and precision when diagnosing, repairing, and maintaining computers. Strong communication and time management skills ensure smooth operations and a high level of client satisfaction.
Overview
2
2
years of professional experience
Work History
Freelance Computer Maintenance Technician
Independent Work
Medellín
04.2023 - Current
- Performed preventive and corrective maintenance on over 200 devices, improving overall performance.
- Diagnosed and repaired hardware and software issues including blue screens, system errors, and boot failures.
- Installed operating systems and key software packages such as productivity tools, antivirus programs, and drivers.
- Conducted internal physical cleaning of components: fans, motherboards, processors, power supplies, etc.
- Advised users on best practices for computer use and IT security.
- Configured basic networks: Wi-Fi connections, static IPs, cabling, and file sharing between devices.
Volunteer
Medellín
01.2024 - 04.2024
- Provided free technical support to families and students, helping repair and optimize their computers.
- Installed educational software, antivirus programs, and virtual classroom platforms.
Education
Technical Degree - Systems
CESDE
Medellín, Colombia12.2023
Diploma Program -
Universidad del Norte
Medellín, Colombia02.2023
Software Engineering
Politecnico Grancolombiano
MedellinSkills
- Preventive and corrective hardware/software maintenance
- Diagnosis and repair of OS issues
- Software installation
- Driver installation
- Antivirus installation
- Configuration
- PC assembly
- Laptop assembly
- Internal cleaning
- Basic network setup
- Cabling
- Static IPs
- Preventive maintenance
- Customer service
- Wi-Fi
- Routers
Volunteer Experience
Independent Work, Medellín, Colombia, 01/01/24, 04/30/24, Provided free technical support to families and students, helping repair and optimize their computers., Installed educational software, antivirus programs, and virtual classroom platforms.
Languages
- English, Advanced (C2)
- Spanish, Native
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Volunteer
01.2024 - 04.2024
Freelance Computer Maintenance Technician
Independent Work
04.2023 - Current
Technical Degree - Systems
CESDE
Diploma Program -
Universidad del Norte
Software Engineering
Politecnico Grancolombiano
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