SIMON C. JACKSON
Colorado Springs
Summary
Organized professional with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
7
7
years of professional experience
Work History
Facilities Maintenance Specialist
Manitou Cliff Dwellings Museum
04.2023 - Current
- Maintained the museum's grounds and public areas, ensuring a clean and welcoming environment for visitors.
- Conducted general repair work and performed preventive maintenance to uphold facility standards.
- Operated cash registers and point-of-sale systems to facilitate guest transactions with accuracy and efficiency.
- Diagnosed and repaired various mechanical issues, minimizing downtime and ensuring seamless operations.
Guest Experience Team Lead
Albuquerque Biopark
06.2020 - 06.2022
- Operated point-of-sale systems to process customer transactions efficiently and accurately.
- Ensured visitor safety across Biopark facilities by monitoring areas and enforcing safety protocols.
- Maintained the cleanliness of public areas and grounds to enhance guest experiences.
- Managed entry points by organizing lines and streamlining guest flow during high-traffic times.
- De-escalated situations and resolved guest concerns to maintain satisfaction and a positive experience.
Brand Ambassador
Schlotzsky’s
07.2019 - 07.2020
- Executed Schlotzsky’s brand standards, ensuring consistent product quality and recipe adherence.
- Maintained food stations while adhering to stringent safety and sanitation protocols.
- Acted as a liaison between customers and management, resolving issues and fostering positive interactions.
- Supported team cohesion by promoting a collaborative work environment.
Senior Site Supervisor
Riven Rock Staffing - City of Albuquerque
06.2018 - 08.2018
- Managed the summer lunch program, ensuring children and families received meals efficiently and safely.
- Maintained site cleanliness and safety, implementing waste management practices to meet health standards.
- Accurately recorded daily participant headcounts to inform future site orders and program logistics.
Education
High School Diploma -
Highland High School
Albuquerque, NM06.2017
Skills
Strategic Problem Solving
Effective Communication
Leadership and Mentorship
Adaptability and Resilience
Innovative Creativity
Collaborative Teamwork
Time Management and Prioritization
Self-Motivated and Goal-Oriented
Customer Service Excellence
Timeline
Facilities Maintenance Specialist
Manitou Cliff Dwellings Museum
04.2023 - Current
Guest Experience Team Lead
Albuquerque Biopark
06.2020 - 06.2022
Brand Ambassador
Schlotzsky’s
07.2019 - 07.2020
Senior Site Supervisor
Riven Rock Staffing - City of Albuquerque
06.2018 - 08.2018
High School Diploma -
Highland High School
Similar Profiles
Brittany Roy (Kitch)Brittany Roy (Kitch)
30a Operations Coordinator at Kalos Dwellings30a Operations Coordinator at Kalos Dwellings
David WestonDavid Weston
Owner/ Building Analyst/ Carpenter at Durable Dwellings LLCOwner/ Building Analyst/ Carpenter at Durable Dwellings LLC
Akshay RaoAkshay Rao
Head of Sales and C.R.M at SK DWELLINGS LLPHead of Sales and C.R.M at SK DWELLINGS LLP