Sierra Jarmon
Colorado Springs
Summary
Dynamic Patient Technology Technician at UCHealth Memorial Hospital with a proven track record in equipment maintenance and hardware troubleshooting. Adept at enhancing patient communication and fostering team collaboration, I consistently deliver innovative solutions that improve operational efficiency and patient care outcomes. Committed to excellence and accuracy in all tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Technology Technician
UCHealth Memorial Hospital
Colorado Springs
05.2024 - Current
- Installed and maintained medical equipment across various hospital departments.
- Assisted in troubleshooting hardware and software issues promptly and efficiently.
- Documented service requests and resolutions in the help desk ticketing system.
- Managed multiple projects simultaneously while meeting deadlines.
- Documented patient interactions and care plans in electronic health records.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Placed patients on medical devices that monitored vitals.
- Troubleshoot broken medical devices.
Receptionist
Life Network Pregnancy Center
Colorado Springs
11.2023 - 12.2023
- Greeted visitors and directed them to appropriate personnel.
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendar for office staff.
- Processed incoming and outgoing mail and packages daily.
- Assisted with administrative tasks, including filing and data entry.
- Maintained organized front desk area and ensured professional appearance.
- Provided excellent customer service to enhance visitor experience.
- Coordinated office supplies inventory and placed orders as needed.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Receptionist/Laboratory Technician
Tender Care Veterinary Clinic
Falcon
08.2022 - 10.2023
- Managed multi-line phone system, directing calls to appropriate staff members.
- Greeted clients and their pets upon arrival at the veterinary clinic.
- Scheduled appointments for routine check-ups and emergency visits efficiently.
- Assisted veterinarians with administrative tasks during busy office hours.
- Maintained accurate patient records and updated information in the database.
- Processed payments and handled billing inquiries from pet owners promptly.
- Communicated effectively with pet owners regarding services and clinic policies.
- Ensured cleanliness and organization of the reception area for a welcoming environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated and recorded customer or client information to maintain accounts.
- Operated laboratory equipment for testing and analysis purposes.
- Maintained accurate records of test results and procedures performed.
- Prepared samples for analysis using appropriate techniques and tools.
- Ensured laboratory cleanliness and organization according to standards.
- Collaborated with team members to troubleshoot equipment malfunctions.
- Reviewed data for accuracy, ensuring compliance with quality control measures.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Performed routine maintenance tasks such as cleaning glassware, changing filters.
Education
Biological Sciences
University of Northern Colorado
Greeley, CO05-2022
Skills
- Equipment maintenance
- Hardware troubleshooting
- Electronic health records
- Patient communication
- Scheduling appointments
- Team collaboration
- Laboratory testing
- Data entry accuracy
- Attention to detail
- Innovative thinking
- Problem-solving aptitude
- Microsoft windows and office
- Teamwork
- Error detection
- Adaptability
- Problem solving
- Client relationship management
Affiliations
- Horseback riding
- Hiking
- Reading
- Traveling
- Volunteering at horse rescues
Certification
- BLS certified
Accomplishments
- Earned 2 certificates for leadership role in child safety demonstrations within homes and vehicles
References
References available upon request.
Timeline
Patient Technology Technician
UCHealth Memorial Hospital
05.2024 - Current
Receptionist
Life Network Pregnancy Center
11.2023 - 12.2023
Receptionist/Laboratory Technician
Tender Care Veterinary Clinic
08.2022 - 10.2023
Biological Sciences
University of Northern Colorado
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