Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sienna Yahn

Colorado Springs

Summary

Resourceful Shift Manager at Noodles and Company, with proven expertise in customer service, employee training, and upholding health and safety standards. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Successfully analyzed sales trends, recorded inventory, and oversaw all areas of operation while fostering a positive team environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Manager

Noodles and Company
Colorado Springs
03.2025 - Current
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored inventory levels by recording supplies, sales, and restocking shelves as needed.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Identified any needs of customers, employees, or the store itself, and met them promptly.

Ambassador

Noodles and Company
Colorado Springs
03.2024 - 03.2025
  • Greeted and assisted customers with placing/picking up orders through efficiently using the POS system.
  • Maintained a thoroughly stocked, cleaned, and sanitized FOH and BOH.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Delivered food to tables in a timely manner, ensuring everything was up to the customer's standards.
  • Prepared food items such as salads, pastas, and breads.

Education

Associate of Applied Science - Biology

Pikes Peak State College
Colorado Springs, CO
05-2024

High School Diploma -

Odyssey Early College And Career Options
Colorado Springs, CO
05-2024

Skills

  • Inventory management and stocking
  • Cash handling and Point of Sale
  • Employee training and coaching
  • Customer service with a positive attitude
  • Health and safety compliance
  • Effective communication
  • Problem solving and conflict resolution
  • Tech-Savvy
  • Punctual and reliable
  • Decision-making
  • Time management
  • Attention to detail

Certification

  • StateFoodSafety Certification (Certified Food Protection Manager)

References

References available upon request.

Timeline

Shift Manager

Noodles and Company
03.2025 - Current

Ambassador

Noodles and Company
03.2024 - 03.2025

Associate of Applied Science - Biology

Pikes Peak State College

High School Diploma -

Odyssey Early College And Career Options

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Sienna Yahn