Sienna Anguay
Fort Collins
Summary
Focused on supporting business management by developing and implementing successful operational and service policies. Well-versed in operational practices, standards, and regulations. Solid financial acumen, operations experience, and natural leadership talents.
Overview
4
4
years of professional experience
Work History
Assistant Manager of Operations
Boot Barn
12.2021 - Current
- Supports staff results by communicating job expectations and planning, monitoring, and appraising job results.
- Deep understanding of store operations, from inventory management to customer service
- Ensured maximum client satisfaction, and delivered exceptional customer service.
- Aids in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Aids in creating and reviewing schedules
- Managed daily operations, delegating tasks appropriately to ensure the smooth functioning of the facility.
Team Member
Target
11.2020 - 06.2021
- Arranged new merchandise with correct signage and appealing displays to encourage customer sales.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked with fellow team members to achieve group targets, frequently exceeding quotas.
- Fulfilled online orders which included picking the items as well as packing them.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma -
Paso Robles High School
Paso Robles, CA06.2021
Skills
- Works well in a team environment
- Experience leading a team of up to 10
- Great organizational skills
- Fast learner and a quick adapter
- Great time management
- Experience with conducting interviews
- Experience with de-escalating conflicts
- Three-plus years of Retail and customer service experience
- Training and mentoring
- Scheduling Coordination
Timeline
Assistant Manager of Operations
Boot Barn
12.2021 - Current
Team Member
Target
11.2020 - 06.2021
High School Diploma -
Paso Robles High School
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