Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Mack

HR Assistant
Colorado Springs

Summary

Detail-oriented and reliable Human Resources Assistant with proven experience supporting HR operations in fast-paced environments. Skilled in onboarding, employee relations, file management, and maintaining confidential records with accuracy and discretion. Known for strong organizational skills, clear communication, and a proactive approach to problem-solving. Committed to fostering a positive workplace culture and supporting HR initiatives that enhance employee engagement and compliance.

Overview

7
7
years of professional experience

Work History

HR Assistant

Mortgage Solutions Financial
04.2024 - Current
  • Answered and redirected incoming phone calls for office.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Set up orientations and initial training for new employees.
  • Updated and maintained employee attendance records.

Administrative /HR Assistant

Ent Credit Union
07.2021 - 04.2024
  • Conducted thorough background checks on potential hires, mitigating risk associated with hiring decisions.
  • Provided exceptional customer service to both internal and external stakeholders, addressing inquiries and concerns promptly.
  • Collaborated with HR team members on various projects, contributing to the overall success of department initiatives.
  • Helped employees register for benefits programs using online portals.

Receptionist

Peak Vista Community Health Centers
03.2019 - 07.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Retail Sales Associate

Kohl's
02.2018 - 03.2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Education

No Degree - Human Resources Development

UCCS
05-2026

High School Diploma -

Vista Ridge High School
Colorado Springs, United States
05-2019

Skills

    Workplace relationship management

    Human resources administration

    Recruitment

    Benefits administration

    Administrative skills

    Employee onboarding

    Problem-solving

    Data entry

    Employee interviews

Timeline

HR Assistant

Mortgage Solutions Financial
04.2024 - Current

Administrative /HR Assistant

Ent Credit Union
07.2021 - 04.2024

Receptionist

Peak Vista Community Health Centers
03.2019 - 07.2021

Retail Sales Associate

Kohl's
02.2018 - 03.2019

No Degree - Human Resources Development

UCCS

High School Diploma -

Vista Ridge High School

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