Open To Work
Shyna Amir
Lakewood,CO
Summary
Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 7 years of progressive training experience and take on challenging new role.
Overview
10
10
years of professional experience
Work History
Training Manager
Gastamo Group
Lakewood, CO
03.2025 - Current
- Evaluated training effectiveness through participant feedback and assessments.
- Collaborated with department heads to identify training gaps and opportunities.
- Implemented engaging learning activities that fostered knowledge retention among staff.
Training/Shift Supervisor
El Patron Cantina
Los Angeles, CA
02.2023 - 01.2025
- Monitored team performance, providing constructive feedback to enhance skills and efficiency.
- Fostered a positive work environment, promoting teamwork and staff morale during high-pressure shifts.
- Analyzed customer feedback to refine service delivery and enhance overall guest experience.
Front Office Assistant
H&r Block
Lakewood, CO
02.2021 - 05.2021
- Managed client inquiries and scheduled appointments efficiently
- Assisted in processing tax documents and ensuring accuracy
- Maintained organized filing system for client records
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Store Manager
The Face Shop
Lakewood, CO
03.2019 - 06.2020
- Trained and mentored staff to enhance product knowledge and sales techniques.
- Implemented inventory management processes to reduce stock discrepancies.
- Developed marketing strategies to increase foot traffic and brand awareness.
- Conducted regular staff evaluations, providing constructive feedback for professional development.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Office Manager
Pet & People Sitters
Denver, CO
05.2016 - 01.2018
- Coordinated scheduling for staff and client appointments, optimizing resource allocation.
- Oversaw financial documentation, maintaining accurate records of expenses and revenues.
- Streamlined communication channels between staff and clients, improving service response times.
- Optimized office space utilization, leading to more efficient and productive work environment.
Education
Bachelor of Arts -
Red Rocks Community College
Denver, COHigh School Diploma -
Alameda International High School
Lakewood, CO05.2018
Skills
- New employee training
- Coaching and mentoring
- Strategic thinker
- Adaptive learning
- Soft skills training
- Team direction
- Public speaking
- Finance
Work Preference
Job Search Status
Open to workSalary Range
$45000/yr - $200000/yrTimeline
Training Manager
Gastamo Group
03.2025 - Current
Training/Shift Supervisor
El Patron Cantina
02.2023 - 01.2025
Front Office Assistant
H&r Block
02.2021 - 05.2021
Store Manager
The Face Shop
03.2019 - 06.2020
Office Manager
Pet & People Sitters
05.2016 - 01.2018
Bachelor of Arts -
Red Rocks Community College
High School Diploma -
Alameda International High School