An Administrative Office Manager with 5+ years of support provided to the government assisting in the organization and coordination of office operations, procedures and resources. Handles multiple projects simultaneously with accuracy. Ambition to acquire new skills that will allow opportunities to go above and beyond the scope of work.
Overview
7
7
years of professional experience
Work History
Administrative Office Manager
DHS/FPS (Triple Canopy)
01.2024 - Current
Assigns and monitors clerical, administrative and secretarial responsibilities among office staff
Evaluates and manages Administrative Assistant performance
Continuously designs and implements filing systems within MegaCenter operations and ensures filing systems are maintained and up to date
Monitors and maintains office supply inventory via spreadsheets to include vendor information and dates of last order
Reviews and approves office supply acquisitions to be compiled on purchase card worksheets
Assists Property Custodian and Accountable Property Officer in tracking all inventory assets within MegaCenter operations. Assists with annual Sunflower database, meets scheduled deadlines and attends monthly teleconference calls. Prepares and submits reports on lost, stolen, damaged and or destroyed inventory to Property Management Branch
Verifies and confirms accuracy of monthly invoices received from contract vendor that corresponds to government financial institute
Compiles and completes monthly HQ workload metrics and contractor status metrics
DHS Credentialing Facility Manager
DHS/FPS (Triple Canopy)
06.2021 - Current
Verify sponsorships for PIV card and fingerprint appointments in Identity Management System
Collects biometrics, government issued documents, fingerprints, and photo for each applicant
Submits data and collected documentation to Federal Bureau of Investigation and Personnel Security intake branch
Prints and activates certificates on PIV card (Personal Identity Verification card)
Revokes and destroys PIV cards in Identity Management System due to resignations or terminations
Inventory Clerk
DHS/FPS (Triple Canopy)
09.2018 - Current
Assists Property Custodian and Accountable Property Officer in tracking all inventory assets at Denver MegaCenter.
Completes annual Sunflower campaign to include scanning and inputting inventory into Sunflower database, meets scheduled deadlines and attends monthly teleconference calls
Prepares and submits reports on any lost, stolen, damaged or destroyed inventory to Property Management Branch.
Processes and submits documents needed to properly dispose of unused and old government assets to final event them in SAMS system
Administrative Assistant
DHS/FPS (Triple Canopy)
09.2018 - 01.2024
Assisted new employees with onboarding process including completion of background documents that are submitted to government client and contract company
Updated all personnel information in various databases
Compiled and completed monthly HQ workload metrics and contractor status metrics
Submitted service tickets to General Service Administration (GSA) for facility maintenance.
Prepared PIV (Personal Identification Verification) card requests for new hires, current employees, and personnel throughout DHS
Produced typed transcripts of meeting minutes from bi-weekly staff meeting to include details from weekly manager's meeting to distribute to MegaCenter staff
Scheduled meetings, interviews and managed MegaCenter staff calendars to include conference call bridge line calendar
Assisted Property Custodian and Accountable Property Officer in tracking all inventory assets at MegaCenter. Assisted with annual Sunflower campaign to include scanning and inputting inventory into Sunflower database
Federal Police Dispatcher
DHS/FPS (Gonzales Consulting Services, Inc.)
03.2018 - 09.2018
Monitored FPS (Federal Protective Service) and contract guard radio traffic, received emergency and non-emergency phone calls and monitored security alarm systems in federal buildings for all US states and territories and coordinated appropriate responses to events
Obtained and relayed public safety information and called clients to update their records
Thoroughly documented all calls in daily operations log (DOL) software including documentation of statistics on officer, guard and local response as well as any additional notifications made
Ensured officer safety by maintaining complete and accurate officer tracking logs with officer movements, activities, radio identifiers and vehicle mileage
Operated multi-channel radio and telephone dispatch audio logging/recording equipment
Accessed Federal, State and local criminal databases including NCIC (National Criminal Information Center) and CCIC (Colorado Criminal Information Center) and maintained compliance with all related regulations and procedures
Monitored and made notifications for all alarms received based on customized notification lists unique to each account
Data Analyst I
DHS/FPS (Gonzales Consulting Services, Inc.)
10.2016 - 03.2018
Maintained information in all MegaCenter systems to include but not limited to;
Buildings (physical building information, Emergency and non-emergency contacts, FPS LESO, Local responders, guard posts, occupant agencies)
Alarm Accounts (validated and maintained information on all alarm accounts to include physical demographics, local responders, government agency contacts, zones and panel information)
Contacts (Validated and updated information within officer and contact profiles in MegaCenter information system)
Performed quality assurance to validate times for dispatcher events
Maintained all tracking and logging tools providing statistical data in MegaCenter information center
Education
High School Diploma -
Arvada High School
Arvada, CO
05.2010
Some College (No Degree) - Psychology
Colorado Mesa University
Grand Junction, CO
Some College (No Degree) - Psychology
University of Colorado Denver
Denver, CO
Skills
Administrative Technical Skills
Data Analysis
Alarm Monitoring/Dispatching
DHS Credential Facilitator
FEMA course completion
NCIC Certified
CCIC Certified
APCO
Timeline
Administrative Office Manager
DHS/FPS (Triple Canopy)
01.2024 - Current
DHS Credentialing Facility Manager
DHS/FPS (Triple Canopy)
06.2021 - Current
Inventory Clerk
DHS/FPS (Triple Canopy)
09.2018 - Current
Administrative Assistant
DHS/FPS (Triple Canopy)
09.2018 - 01.2024
Federal Police Dispatcher
DHS/FPS (Gonzales Consulting Services, Inc.)
03.2018 - 09.2018
Data Analyst I
DHS/FPS (Gonzales Consulting Services, Inc.)
10.2016 - 03.2018
High School Diploma -
Arvada High School
Some College (No Degree) - Psychology
Colorado Mesa University
Some College (No Degree) - Psychology
University of Colorado Denver
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