SHERYL TASSAMA HERAZO ZULUAGA
Civil Engineer
Pereira
Summary
Professional civil engineer graduate, specialized in geotechnical engineering for roads and pavements with comprehensive and ethical knowledge, capable of supporting various processes through the concepts and research training acquired. A person with a strong sense of responsibility and commitment, performing with determination to achieve the proposed objectives, with the ability to work in a team and take the initiative to take on new challenges
Overview
4
4
years of professional experience
29
29
years of post-secondary education
2
2
Languages
Work History
Virtual Assistant
Mike Ruiz Law
05.2024 - Current
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
Customer Service Representative
Foundever
09.2022 - 09.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Administrative Assistant
Arista Ingeniería de Valor SAS
05.2021 - 08.2022
- Administrative support, project diagnosis and analysis, review of technical information, formulation and technical evaluation, and preparation of reports of multiple constructions such as foundations, buildings, bridges and roads in Colombia.
Practicante de ingeniería
UNIÓN CONSTRUCTORA ÁLAMOS
02.2021 - 04.2021
- Quantity analysis, preparation of Unit Price Analysis (UPA), and preparation of budgets.
Education
Postgraduate Diploma - Geotechnical Engineering For Roads And Pavements
Pontificia Universidad Javeriana
Bogotá, DC 05.2023 - Current
BIM Engineering Diploma - BIM Engineering
Naska Digital
Colombia 05.2001 - 06.2023
Bachelor's Degree - Civil Engineering
Universidad Libre
Pereira, Colombia 05.2017 - 03.2022
Skills
Administrative support
Project diagnosis and analysis
Review of technical information
Formulation and technical evaluation
Preparation of reports
Advanced AutoCAD management
Intermediate Civil 3D management
Intermediate Revit
Intermediate Infraworks
Intermediate Navisworks
Basic Microsoft Project management
Timeline
Virtual Assistant
Mike Ruiz Law
05.2024 - Current
Postgraduate Diploma - Geotechnical Engineering For Roads And Pavements
Pontificia Universidad Javeriana
05.2023 - Current
Customer Service Representative
Foundever
09.2022 - 09.2023
Administrative Assistant
Arista Ingeniería de Valor SAS
05.2021 - 08.2022
Practicante de ingeniería
UNIÓN CONSTRUCTORA ÁLAMOS
02.2021 - 04.2021
Bachelor's Degree - Civil Engineering
Universidad Libre
05.2017 - 03.2022
BIM Engineering Diploma - BIM Engineering
Naska Digital
05.2001 - 06.2023