Sheryl Neil
Pikes Peak RV Park
Woodland Park
32
years of professional experience
Self-motivated professional dedicated to achieving team objectives. Managed multiple priorities with a positive attitude while demonstrating dependability and organization. Committed to taking on additional responsibilities to contribute to company growth.
Work History
General Manager
4 Years 3 Months- Oversaw daily operations, ensuring optimal guest satisfaction and efficient resource management.
- Led staff training initiatives, improving team performance and customer service standards.
- Developed marketing strategies that increased park visibility and boosted occupancy rates.
- Implemented cost-control measures, reducing operational expenses while enhancing service quality.
- Enhanced maintenance schedules, resulting in improved facility conditions and guest experiences.
Assistant Property Manager
4 Years 6 MonthsHousekeeping
- Seasonal
Front Desk
5 Months- Provided customer service during seasonal peak
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Administrative Assistant
11 Years- Coordinated schedules for meetings and appointments, enhancing team collaboration and workflow efficiency.
- Oversaw the preparation of reports and presentations, ensuring accuracy and compliance with company standards.
- Led initiatives to enhance office productivity through improved communication channels and resource allocation.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Assistant Property Manager
1 Month- Coachman Trails Apartments
- Coordinated daily operations to enhance guest satisfaction and streamline property management processes.
- Assisted in maintaining accurate financial records and tenant communications, ensuring compliance with policies.
- Developed and implemented efficient scheduling systems for staff, improving operational workflow and coverage.
Assistant Property Manager
5 MonthsAdministrative Assistant
1 Year 1 Month- Managed administrative tasks at MN Area office
- Coordinated scheduling and logistics for executive meetings and company events.
- Maintained accurate records and documentation for internal operations.
- Developed streamlined office procedures to enhance workflow efficiency.
Relocation Specialist/Call Center
4 Years 1 Month- Managed operations at MN Area office
- Facilitated seamless relocation processes for residents, enhancing customer satisfaction and retention.
Administrative Assistant
2 Years- Roseville Area office
- Managed office communications and correspondence to enhance workflow efficiency.
- Developed and maintained filing systems, improving document retrieval processes.
Education
- Hospitality
Skills
Operations management
Revenue generation
Customer service
Operational efficiency
Customer retention
Staff training
Staff scheduling
Team leadership
Issue resolution
Problem resolution
Vendor interaction
Customer experiences
Timeline
Housekeeping
Navarre Beach Resort
10.2022 - 04.2022Read More
General Manager
Pikes Peak RV Park
04.2022 - 07.2026Read More
Front Desk
Okeechobee KOA
10.2020 - 03.2021Read More
Assistant Property Manager
Asheville West KOA
04.2018 - 10.2022Read More
Administrative Assistant
Stuart Management Companies
04.2007 - 04.2018Read More
Assistant Property Manager
Stuart Management Companies
03.2007 - 04.2007Read More
Assistant Property Manager
Equity Residential
09.2006 - 02.2007Read More
Administrative Assistant
Equity Residential
08.2005 - 09.2006Read More
Relocation Specialist/Call Center
Equity Residential
07.2001 - 08.2005Read More
Administrative Assistant
Coldwell Banker Burnet Realty
07.1994 - 07.1996Read More
McConnell Travel School
from Hospitality
Read More