Sheryl Fitch
Denver,CO
Summary
Versatile and results-oriented professional with a track record of enhancing operational efficiency at Innovative Housing Concepts. Excelled in managing Section 8 client files to HUD standards and streamlining processes, demonstrating strong file organization and Microsoft Office skills. Proven ability in maintaining confidentiality and providing exceptional customer service, ensuring high levels of client satisfaction.
Systematic administrative professional with exceptional documentation, recordkeeping and organizational skills. Adept at working in fast-paced environments to handle diverse government, private and legal paperwork.
Overview
19
19
years of professional experience
Work History
Agency Clerk
Innovative Housing Concepts
04.2016 - 08.2022
- Managed Section 8 client files insuring the files were to HUD standards.
- Answered phone calls from clients and landlords to ensure communication with both.
- Managed inspection process by ordering and reviewing forms for compliance.
- Developed and managed forms in Excel to manage on-going process of files for the wait-list program.
Clerical Technician
Englewood Housing Authority
02.2008 - 12.2012
- Assisted Section 8 Technicians with their workload by sending out monthly paperwork and inspections orders.
- Developed an Excel format to follow the process of people chosen from the wait-list.
- Optimized resource utilization by monitoring office supplies inventory levels, ordering when needed.
Owner/Operator
Complete Risk Systems, LLC
09.2003 - 06.2006
- Provided complete and accurate worker's compensation and general liability audits to the insurance industry.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Ensured compliance with relevant regulations, maintaining proper documentation.
Education
Associate of Science - Business Administration And Management
Parks College
Westminster, COSkills
- Maintaining confidentiality
- File organization
- Scheduling appointments
- Legal requirements
- Data entry
- Microsoft Office
- 10-key
- QuickBooks
- Accounting knowledge
Timeline
Agency Clerk
Innovative Housing Concepts
04.2016 - 08.2022
Clerical Technician
Englewood Housing Authority
02.2008 - 12.2012
Owner/Operator
Complete Risk Systems, LLC
09.2003 - 06.2006
Associate of Science - Business Administration And Management
Parks College
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