Sherri Sheeran
Strategic Solution Partners (SSP)
Colorado Springs
9
years of professional experience
I spent over 35 years in the hotel industry, all in the sales & marketing arena. I retired on 6/26/26.
Now I'm looking for part time work that could benefit from my skill set by providing superior customer service.
Work History
Client Success Manager
5 Years- Managed client onboarding processes, ensuring smooth handoffs and clear implementation expectations.
- Maintained strong client relationships by resolving issues promptly and coordinating follow-up actions.
- Monitored account health and identified risks to improve retention and satisfaction.
- Collaborated with internal teams to deliver solutions aligned with client goals.
- Managed contractors' travel
Task Force Sales Consultant
3 Years 2 Months- Built customer relationships through consultative selling and tailored assignment recommendations.
- Understanding of the scope of work to ensure revenue support.
- Resolved customer concerns quickly, preserving service quality and transaction flow.
- Supportive of staff by assisting with revenue driven results.
- Supported team performance by coaching colleagues on sales approach and product knowledge.
Timeline
Client Success Manager
Strategic Solution Partners (SSP)
06.2021 - 06.2026Read More
Task Force Sales Consultant
SSP
01.2017 - 03.2020Read More