Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGE
Timeline
Regional Gold Medals in Texas for Academic Decatholn in History and Speech
Generic

Sebastian Hernandez

Colorado Springs

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dynamic professional with a proven track record in the hospitality industry, exemplified by a standout role at Cheyenne Mountain Zoo. Expert in time management and flexibility, I consistently uphold high productivity standards. I'm also a professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.

Overview

5
5
years of professional experience

Work History

Food Service Worker

Blackstone Consulting Inc
2025.07 - Current
  • Prepared and served food items in compliance with safety and sanitation standards.
  • Operated kitchen equipment efficiently to support daily food service operations.
  • Assisted in inventory management, ensuring stock levels met operational needs.
  • Maintained cleanliness of workstations and dining areas to enhance guest experience.
  • Implemented feedback from supervisors to improve service quality and efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Server

Brookdale Assisted Living
2025.01 - 2025.04
  • Provided exceptional customer service to residents and guests, ensuring a positive dining experience.
  • Assisted in meal preparation and presentation, adhering to dietary requirements and preferences.
  • Collaborated with kitchen staff to ensure timely service and accurate order delivery.
  • Maintained cleanliness and organization of dining area, following health and safety standards.

Guest Experience Associate

Cheyenne Mountain Zoo
2024.03 - 2024.05
  • Resolved guest complaints professionally and courteously.
  • Promoted industry-leading company reputation with above-and-beyond guest service.
  • Managed guest complaints with empathy and efficiency, ensuring satisfaction.
  • Upheld safety and security protocols to ensure guest and employee well-being.
  • Developed strong relationships with guests to foster welcoming environment.

Warehouse Associate

Amazon
2023.06 - 2023.08
  • Packed and repacked containers based on destination information.
  • Inspected quality, quantity, and availability of goods against records.
  • Handled shipping tasks, preparing, tagging and securing containers.
  • Picked and packed as many as 74 orders per hour with consistent accuracy.

Cashier

Flavors Wings N Daiquiris
2023.03 - 2023.04
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Answered customer questions and provided store information
  • Accepted cash and credit card payments, issued receipts and provided change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Trained new team members in cash register operation, stock procedures and customer services
  • Answered product questions with up-to-date knowledge of sales and store promotions

Cashier/Cook

Wingstop
2022.03 - 2022.05
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Learned roles of other departments to provide coverage and keep store operational
  • Followed established procedures and requirements for safe food handling, storage and service
  • Operated grills, fryers and broilers to cook items to quality guidelines
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction

Crew Member

Braum's Ice Cream & Burger Restaurant
2021.07 - 2021.08
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
  • Wiped down tables and equipment, swept and refilled stock
  • Served food quickly for positive guest experiences
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
  • Stocked shelves and cases with new or transferred items
  • Uphold high standards of productivity and quality in operations

Education

Bachelor of Science (B.S.) - Biology

Pikes Peak State College
Colorado Springs, CO
2027-03

High School Diploma - undefined

Arlington High School
Arlington, TX
2023-05

Skills

  • Customer Service
  • Hospitality Industry Insight
  • Staff Training
  • Time Management Skills
  • Flexibility
  • Upselling Strategies
  • Attention to detail
  • Fast-paced environment
  • Flexible schedule
  • Productivity and efficiency

Accomplishments

Participated in Regional Band qualifier and obtained a high rank through dedicated teamwork and coordination within the Arlington High School band. We moved up towards the Area qualifier for the state of Texas where despite putting on a good showing and achieving a high rank we did not qualify to move onto the state competition in 2023.

LANGUAGE

Spanish - Conversational

Timeline

Food Service Worker

Blackstone Consulting Inc
2025.07 - Current

Server

Brookdale Assisted Living
2025.01 - 2025.04

Guest Experience Associate

Cheyenne Mountain Zoo
2024.03 - 2024.05

Warehouse Associate

Amazon
2023.06 - 2023.08

Cashier

Flavors Wings N Daiquiris
2023.03 - 2023.04

Cashier/Cook

Wingstop
2022.03 - 2022.05

Crew Member

Braum's Ice Cream & Burger Restaurant
2021.07 - 2021.08

High School Diploma - undefined

Arlington High School

Bachelor of Science (B.S.) - Biology

Pikes Peak State College

Regional Gold Medals in Texas for Academic Decatholn in History and Speech

In my final year of highschool I had been asked to join Academic Decathlon by one of the AcDec coaches who had recognized my excellence in academic study and memorization. There we trained in a class of twenty-three for two semesters working on speeches, memorizing american history texts, discussing relevant artwork in the revolutionary era and learning to discern music pieces from that such same era to prepare for the battery of test we would be subject to on that topic for this year's contest. In the end I was one of the contestant chosen for the team and went on to win two gold and a bronze. While my team technically qualified to move onto a higher level, that year many other teams competed at a higher standard than the state threshold and we weren't selected to fill in the limited spots for our region.

Sebastian Hernandez