Shelly Sanchez
Firestone
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
18
18
years of professional experience
Work History
Office Manager
Chips Roofing & Exteriors llc
02.2013 - Current
- Completed advanced clerical tasks, including account reconciliation and document management.
- Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management.
- Updated office files daily and kept records organized.
- Assisted customers with sales and service needs.
- Oversaw presidents schedule, including making and preparing for 5-8 appointments each week.
- Helped clients obtain funds by completing and filing policy claims.
- Prepared itemized statements and invoices showing amounts due and services rendered.
- Answered mail or telephone inquiries regarding rates, routing, and procedures.
Office Manager
Rv Body & Paint Repair
01.2008 - 02.2013
- Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management.
- Oversaw financial, operational, and administrative business processes in 2-person office.
- Completed advanced clerical tasks, including account reconciliation and document management.
- Met budget targets consistently through strong planning and expense control strategies.
- Supervised administrative staff, coordinating all hiring, training, and performance management.
- Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.
- Preserved customer loyalty by quickly and completely resolving complaints.
Education
No Degree - Accounting
Front Range Community College
Westminster, COSkills
- Customer service expertise
- Supplier relationship management
- Time management
- Prioritization and scheduling
- Microsoft Word
- Google Drive
- Payroll and budgeting
- Data retrieval systems
- Budgeting and finance
- Credit and collections
- Proposal writing
- Document management
ADDITIONAL QUALIFICATIONS
- Strong leadership, organization, and multitasking skills
- Excellent written and verbal communication
- Reliable, detail-oriented, and deadline-driven
Timeline
Office Manager
Chips Roofing & Exteriors llc
02.2013 - Current
Office Manager
Rv Body & Paint Repair
01.2008 - 02.2013
No Degree - Accounting
Front Range Community College