Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelley Tuckermock

Summary


Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

11
11
years of professional experience

Work History

Office Manager

CJC Auto
08.2024 - 03.2025
  • Assisted in managing office supplies and inventory control
  • Supported scheduling and coordinating meetings for staff and clients
  • Maintained organized filing systems for easy access to documents
  • Collaborated with team members to improve workflow efficiency
  • Learned office procedures and software applications quickly
  • Adapted to new tasks and responsibilities as needed

Human Resources/Employee Benefits Account Manager

ADK Electric
02.2022 - 07.2023
  • Managed employee benefits inquiries, providing accurate information and effective resolutions.
  • Assisted in the enrollment process for various benefit plans, ensuring compliance with regulations.
  • Coordinated communication between employees and insurance providers to streamline claims processing.
  • Maintained detailed records of employee benefits transactions using HR management systems.
  • Supported team in conducting benefits orientation sessions for new hires, enhancing understanding of options.
  • Maintained accurate records of client interactions using CRM software, improving efficiency in managing accounts.
  • Coordinated open enrollment meetings for clients, ensuring employees were well-informed about their benefit options.

Office Administrative Assistant/Payroll Administrator

MSI Construction
08.2019 - 02.2022
  • Managed scheduling and appointment coordination for efficient office operations.
  • Assisted in maintaining accurate records and filing systems to enhance data retrieval.
  • Utilized Microsoft Office Suite to create reports and documentation for team use.
  • Supported communication efforts by drafting internal and external correspondence.
  • Organized office supplies and inventory, ensuring availability for staff needs.
  • Collaborated with team members to streamline administrative procedures and improve workflow efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Human Resources/Office Administrative Assistant/Payroll Administrator

Duro Electric
08.2014 - 06.2018
  • Managed office communication, ensuring timely responses and accurate information dissemination.
  • Coordinated scheduling for meetings, optimizing time allocation for executives and team members.
  • Developed filing systems, improving document retrieval efficiency and organization.
  • Processed expenses and invoices, maintaining accuracy in financial records and budget tracking.
  • Supported project management efforts by tracking deadlines and deliverables across various teams.
  • Optimized payroll operations, introducing automated systems for better tracking of employee hours and overtime.
  • Improved payroll team performance, leading regular review sessions to identify areas for process improvement.
  • Enhanced employee satisfaction with timely and accurate salary disbursements, leveraging advanced payroll software.

Education

Associate of Applied Science - Psychology

Red Rocks Community College
Denver, CO
05-2013

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Administrative support
  • Scheduling and calendar management
  • Payroll processing
  • Bookkeeping

Timeline

Office Manager

CJC Auto
08.2024 - 03.2025

Human Resources/Employee Benefits Account Manager

ADK Electric
02.2022 - 07.2023

Office Administrative Assistant/Payroll Administrator

MSI Construction
08.2019 - 02.2022

Human Resources/Office Administrative Assistant/Payroll Administrator

Duro Electric
08.2014 - 06.2018

Associate of Applied Science - Psychology

Red Rocks Community College
Shelley Tuckermock